Jason A.
Don't buy unless you like waiting…
I placed an order on Oct.15 and it still says processing! I've ordered from Swap one other time & got it right away. This is just ridiculous!!

We enable a community of thrifters to find affordable, quality secondhand apparel for the whole family. Being an online thrift store, we make it easier than ever to filter through like-new, pre-owned clothing brands, toys, and more, keeping millions of items out of landfills which is something everyone can feel good about. We hand inspect every item so you don't have to! Plus, you can find up to 90% off average retail pricing. Don't like it? No worries. We have hassle-free returns to make online thrift shopping for men, women, children and babies a breeze.
Swap.com - Online Thrift & Consignment (swap.com) has 665 customer reviews on Five Star Index, with an average rating of 4.0 out of 5.
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Showing 131 reviews with 1 star · Clear filters
Jason A.
I placed an order on Oct.15 and it still says processing! I've ordered from Swap one other time & got it right away. This is just ridiculous!!
Ian F.
If you want to order from somewhere that gives you shipping dates before purchase that change to a month later after, sends incorrect sizes often, and cancels some items you purchased a month later, by all means good luck. This company has went straight into the sewer. Would not recommend to anyone. The other companies like swap are way better and are reliable.
kathy P.
I have not received my order that was placed 3 weeks ago! And you have taken my money!
Hanna P.
I don’t receive last order and nobody didn’t help with that ,just send automatically message
Renee and Rosemarie S.
Still haven’t received our order we made on 10/10/22. Why then are we getting this request for a review?
Tracy K.
I'm missing the boots from the order, and no one is available by phone. I have not been able to get help. You have my money. I don't have the boots.
Toni C.
I have not received my order. Tried to contact you but you never answered!
Sam
Placed my order 10/10/22. expected arrival date was 10/17 through 10/21. Order still shows processing and I've not received an email response with my order update or an expected shipping date. Text messages from the company are apologetic but otherwise unhelpful. It seems the company can't keep up with demand and should update their processing/shipping times to reflect that.