swallart.comReviews of swallart.com

I paid over $300 for a canvas print from Swallart which specifically states "Ready to Hang" and I received a print rolled up in a tube!- Also the print i ordered was 24x72x1 and what they sent me is considerably smaller! So disappointed and can't get through to customer service: only a recording saying to send them an email - to that I got an auto response and have to now wait longer while they have my money already.

I am extremely dissatisfied and will not use this company again! I ordered my canvas June 29th and still have not received it. I’ve tried to find a telephone number to speak with a customer representative, you can’t. I’ve emailed them and received a very rude, and unprofessional response, and no information on where my canvas was in the process or when I could expect it. I STILL DON’T HAVE IT, but they have my money!

This is the worst experience ever from any company.. I ordered a picture on May 31st and I still have not received it.. I’ve requested my money back and nothing.. They gave me a bogus Fedx number, I reached out to Fedx and they haven’t received the picture yet as of July 30th 10:27 am eastern standard time.. I want my damn money back.. here it is August 12,2021 still no picture or money back..

Do not buy wall art from this website, they list a fault advertisement. You will get a cheap quality print art work from China. Nothing is like what they claim on their website. If you noticed that, those review are fake because a real customer like me who has bought art work from them couldn't write a review on the their website. Art work aren't come ready to hang as they claim, it's came roll up, and it's just a mass produce art work that were printed ship from China factory, website advertise "Located in USA", buyer be aware. 3D art work? none of that, instead it's just a poor quality light weight material, I know what is a high quality art work is like. 100% satisfaction guarenttee? they charge you 25% restocking fee if you want to return the product. Try to call that 1800 number, it's goes straight to voicemail because they aren't USA company. Do not fall into the trap.

they mentioned 4 to 6 weeks, it took 6 weeks,this day in age it's ridiculous.In between I ordered at least 10 different products from diff. companies and they arrived in less than half the time. there tracking device is not helpful and you cant call them by phone. With there discount they are still about 30% over compare to their competitors. The artwork is nice, but nothing that difficult to create or to much workmanship involved, for it to take so long and be overpriced. swallart might be a middleman. Overall I rate the whole experience a C.

Wish I could less than a one. What I received was nothing like the picture in the site. It was a dull copy on canvas. The size was incorrect. Could only communicate with the company through email and the were willing to refund. They cited the “small print” for reason they didn’t have return my money.

I ordered a canvas back in March of this year. I'm still awaiting my order & any notification from this company regarding shipping. A shipping label was prepared in May. This company never advised that shipping was coming from China!!!Needless to say I'm an unhappy, dissatisfied customer that won't ever order from Swallart or recommend them.

Do not believe these positive reviews as they may be relatives or friends. This company is a SCAM. Please do not be fooled. Go to overstock.com, wayfair or any other reputable business. These people in Swallart are sheisters!!