Swain Destinations Reviews | Read Customer Reviews of swaindestinations.com

Swain DestinationsReviews of swaindestinations.com

4.9220 reviews
Activities & Tours
Haverford, Pennsylvania

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Swain Destinations

About Swain Destinations

Master Designers of Luxury Travel for over 35 YearsSwain Destinations is the respected leader in customized luxury vacations. Our culture of integrity, value, and personal service has earned us the reputation of the "Luxury Traveler's Choice."Nothing we do is cookie-cutter. We have access to places and excursions that can only come with time, relationships, and experience. Whether you desire private touring, reclusive accommodation or a fully-guided holiday, allow one of our knowledgeable and dedicated experts to assist you in creating your most memorable "Luxury with Heart" vacation.

Swain Destinations (swaindestinations.com) has 220 customer reviews on Five Star Index, with an average rating of 4.9 out of 5.

Also known as: swaindestinations.com
Website: swaindestinations.com
Category: Activities & Tours
Location: Haverford, Pennsylvania
Listed on Five Star Index: 2026

About these reviews

Replies: The company replied to 98% of reviews.
Latest: Most recent review: October 2026.
Edits: Reviews are shown as their authors wrote them. The company can reply, but cannot edit them.
Score: This company cannot pay to remove reviews or change its score.

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Swain Destinations reviews

220 approved reviews, newest moderated first

Jolynn
Dec 6, 2017
Great experience!
Kathleen was very thorough and quick to help me change the itinerary when necessary. My clients were very happy, which makes me happy. I will definitely use Swain again. Thanks for making me look so good!
Response from Swain DestinationsDec 10, 2017
Dear Jolynn, We are very happy to make you look good as that is part of our job! It's great to hear that Kat was able to assist you with any itinerary changes require for your recent travelers, and we look forward to working with you again soon. Kind regards, Barbara Rake Customer Relations Manager
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Barbara - Rosenbluth V.
Dec 6, 2017
Outstanding agents with lots of …
Outstanding agents with lots of patience for experienced agents who may not be experienced in exotic destinations.
Response from Swain DestinationsDec 10, 2017
Dear Barbara, It was so nice to read this review and thank you for sharing. We are aware that it is impossible for travel agents to be well-versed in ALL destinations around the globe, so you can always rely on our destination experts at Swain Destinations to provide the knowledge and guidance you may need. Thank you for your confidence and support. Kind regards, Barbara Rake Swain Destinations
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Anoop M.
Dec 6, 2017
Very professional
Very professional. I would make bookings again.
Response from Swain DestinationsDec 10, 2017
Dear Anoop, Thank you for sharing and we are very fortunate to have such professional and knowledgeable consultants at Swain Destinations. We'll look forward to working with you again! Kind regards, Barbara Rake Customer Relations Manager
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Claudia
Dec 6, 2017
Very knowledgeable
Very knowledgeable, informative and able to work with me and my clients. Have used them for honeymoon couples who knew just what they wanted and those who hadn't a clue
Response from Swain DestinationsDec 10, 2017
Dear Claudia, Thank you for your sharing your review and we're really pleased to have had the opportunity to assist you with your individual clients' travel plans and needs. We'll look forward to working with you again in the near future and thanks so much for your continued support of Swain Destinations. Kind regards, Barbara Rake Customer Relations Manager
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Esther
Dec 6, 2017
Connie Campos and Ian Swain
Connie Campos - amazing..and Ian Swain rocks! They work miracles and are a joy to work with.
Response from Swain DestinationsDec 10, 2017
Dear Esther, We loved reading your feedback and would have to agree that Ian and Connie are pretty fantastic! Thank you for your valued partnership. Kind regards, Barbara Rake, Customer Relations Manager
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Richard
Dec 6, 2017
Perfection in Australia and New Zealand
The trip my daughter and I took to Australia and New Zealand was flawless. Everything they did from arranging private transport in luxury cars to and from the airports and hotels, to making sure we had breakfast included in every hotel package (even ones we picked over theirs) was First Class. Well worth the price which was very reasonable for all the premium services we enjoyed. I would highly recommend (and I have many times to others). A better travel agency does not exist.
Response from Swain DestinationsDec 10, 2017
Dear Richard, We are so pleased to read your complimentary review of our company and your recent trip to Australia and New Zealand. I'm sure it was a very special time for you and your daughter, and we were fortunate to be a part of your adventure. We look forward to the next opportunity to assist you with your travels, and your referrals are very much appreciated. Kind regards, Barbara Rake, Customer Relations Manager
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Papa E.
Dec 6, 2017
Graet Adventure with minor glitch.
Swain did a great job meeting my requests for a custom solo adventure in/around Australia. The only glitch was a minor one. My hotel turned out not to be the pick-up point for a tour. The pick-up point turn out to be a hotel across the street and a half-block down the road. Next time I will read the fine print better on the voucher/itinerary. It would be helpful if in the future they could highlight that info better. Other than that the put together a wonderful visit and fun time while in Australia and I would rebook with them again.
Response from Swain DestinationsDec 8, 2017
Dear Papa Engineer, Thank you very much for sharing your feedback, and we are so pleased to hear that you had a wonderful trip to Australia. We do apologize for the confusion on your hotel pick up, and will of course make sure to highlight these particular details on future itinerary documentation. Our goal is to always provide crystal clear instructions, so thank you for pointing this out to us so that we could address. We look forward to being of service to you again on your next travel adventure. Kind regards, Barbara Rake, Customer Relations Manager
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Dawn
Dec 6, 2017
Swain is an amazing company that …
Swain is an amazing company that delivers superb service. I would recommend them to everyone!
Response from Swain DestinationsDec 8, 2017
Dear Dawn, Thank you so much for taking the time to share your review. Your many years of partnership means a great deal to us, and we will always be committed to providing the best service possible to you and your valued travelers. Kind regards, Barbara Rake, Customer Relations Manager
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