Suzanne SomersReviews of suzannesomers.com

Customer Service was quick to respond. I can't think of a single negative experience.

I had a recent inquiry and contacted customer service. I appreciate Deb's helpful and thorough response and her response was thoughtful and genuine. It is so nice to know that if you have a questions that the customer care team is there to sincerely you!. Thank you so much! Theresa

I am very pleased with my purchase from this company. After shopping around for a thigh trainer, I ultimately decided to go with this brand, even though it cost a bit more than its competitors. I trusted the Suzanne Somers name and I am so glad I did! Not only do the Thigh Master and the TM LBX work great, but they are also comfortable to use. Additionally, there was a small issue with my shipment and after contacting customer service, they responded and provided a solution the very same day. Thank you Suzanne Somers team!

I have called Customer Service maybe 2-3 times over the last 8-10 years and each time the representative couldn't have been more helpful and kind. This past week I had an issue with a recent order and Deb quickly replied to my email(s), rectified the situation and followed up. It's a pleasure interacting with a company that has true professionals who quickly respond and are able to immediately manage whatever the situation is. There is no "I'll get back to you" or extra emails on my part trying to make contact. It doesn't matter how fabulous a product(s) may be, if you can't reach a live person with a question or issue, it makes me give pause if I will order from them again. Not at SuzanneSomers.com - superior products AND superior customer service!

I have been a customer of Suzanne Somers for many years. Obviously, I love her products, however, I would like to commend her company for their excellent customer service. I received an order that was incorrect and emailed the company right away. Within a half an hour, they sorted everything out and emailed me about what they were doing to make it right and that they had a new order number for me for the correct products and were shipping them to me at no charge. I also had a damage issue a few years ago. Same thing. Quick reply with a resolution and shipped me new products right away. I will continue to be a customer based on my satisfaction with the products and the wonderful customer service. Thank you so much for caring about your customers!!

Very grateful to Deb at Suzanne Somers. My order was lost in the mail so Deb graciously sent a replacement for no extra charge.

I love this company, their products and their customer service!! The products are beyond exceptional. I use her shampoo and conditioner and I have never found anything that works like those two! I will never go back. Their customer service is exceptional as well. You won't be disapointed!!

Dolly took great care of me today! She was able to answer my questions and provide an acceptable resolution.