Sur La TableReviews of surlatable.com

Response from Sur La TableJan 14, 2026

Hello Tracy, Thank you for sharing your experience. We’re so glad to hear that your issue was resolved the same day and that Diana Ponce provided courteous and helpful assistance. It’s wonderful to know you enjoyed your cooking class as well, and we truly appreciate your kind feedback. We look forward to welcoming you back for another class soon.

Response from Sur La TableJan 14, 2026

Hello Leilani, Thank you for taking the time to share your experience. While we apologize for the initial credit discrepancy, we’re glad that our team was able to quickly resolve the issue and ensure the correct amount was returned to your card. We appreciate your patience and are pleased to hear that our customer service met your expectations. We look forward to serving you again.

Response from Sur La TableJan 13, 2026

Hello Margot, Thank you so much for your kind words! I’m really glad Joe was able to help you today. We truly appreciate your recommendation and are happy to know you had a great experience with our customer service.

Response from Sur La TableJan 13, 2026

Hello Jenny, Thank you so much! I’m happy we could take care of your warranty replacement so quickly. We truly appreciate your feedback!

Response from Sur La TableJan 13, 2026

Hello Denis, Thank you so much for taking the time to share your experience. We’re truly sorry that one of the packages arrived damaged, but we’re glad our Customer Service team was able to step in and make things right. Caring for our customers and standing behind the quality of our products is very important to us, and your kind words mean a lot. We hope your daughter enjoyed her gift, and we look forward to serving you again.

Response from Sur La TableJan 13, 2026

Hello Cathe, Thank you so much for sharing your kind feedback! We’re honored to be one of your favorite stores. It’s wonderful to hear that you appreciate the quality and variety of our kitchen tools, and we’re especially glad our gift cards make gifting easy and well-received. We truly appreciate your support and look forward to welcoming you back soon.

Response from Sur La TableJan 13, 2026

Hello Stephanie, Thank you for sharing your experience with us. We’re sorry your first order had shipping issues, but we’re so glad Monica was able to resolve everything quickly and professionally. We’ll be sure to share your kind words with her. We truly appreciate your feedback and look forward to welcoming you back again soon!

Response from Sur La TableJan 13, 2026

Hello Jade, Thank you so much for sharing your experience! We’re thrilled to hear you love your plates and mugs, and while we’re sorry a few arrived broken, we’re glad our Customer Service team was able to resolve it quickly. Abraham will be delighted to hear your kind words—we’ll be sure to pass them along. We truly appreciate your support and look forward to shopping with you again soon!