Sur La TableReviews of surlatable.com

I had an issue with shipping charge. Heidi was very patient & understanding - she listened to me calmly and with empathy. I'm grateful she was able to adjust my shipping charge but I'm MOST grateful for the high quality customer service. Sur La Table - and Heidi herself - truly care about the customers. I'm very happy!

I had a great time with my coworkers at one of the cooking classes. The employees are very supportive and nice and the atmosphere very friendly.

The customer service I received from Christopher was excellent! I had a gift card that was unable to use as the system could not match the card to its associated PIN. Chris was a pleasure to work with, was calm, polite, gracious and apologized many times for the inconvenience that I experienced with the card. He was able to resolve the issue quickly, I would not hesitate to call their customer service in the future!

Customer Service Representative Ruben was so friendly and kind. He was understanding and was able to resolve my issue quickly.

I called customer service regarding an in-store class. Both customer service representatives whom I spoke with (Argelia and Heidi) were very pleasant and helpful. They resolved the issue immediately. Thank you Argelia and Heidi. Also thank you to the store staff and to the instructor. We had a great experience and enjoyed the treats we made in class.

Excellent customer service from Heidi. For some reason, the website wouldn't allow me to set up an account and I didn't want to lose everything in my cart by moving to a different browser, so I called customer service and Heidi was happy to set it up for me and tell me all about the Perks program. Excellent customer service makes my day!

Daemon was very helpful regrading my cooking class issue. I have stitches in my hand and I was not sure I could still attend. I will have a dressing on and a glove

Thank you to Adrian B in customer service. I had an issue with items for a bridal registry and Adrian was extremely helpful. Its so nice to know that there are places where you can still receive great customer service.