Sur La TableReviews of surlatable.com

I am new to SLT perks, and following an email from SLT stating that I had earned $20 in perks, I shopped at South Coast Plaza store intending to apply the perks to a purchase. I was told that with my SLT number that isn't feasible. I called customer service, spoke with the best service rep, Jose, who not only answered my questions, he fully explained the program (which had never happened before), and how I can most take advantage of its benefits. Unlike the service at the store, Jose exceeded my expectations for good service. i intend to shop online and call customer service to place my order if necessary from now on. Jose's service quality kept me as an SLT customer.

Chris. A customer service rep, provided excellent service, ty!

I was having trouble working on the Sur La Table Web site. I called and talked to Christopher and he was very polite and knowledgeable with me, walking me through the Web sit so I could buy a present for my wife.

Tried to add one more attendee to a cooking class and had trouble online with gift card/CC combined payment. Sebastian took care of it for me via phone call. He was patient, professional and helped to solve the problem. He was a delight.

Maria was extremely helpful when I contacted customer service regarding a return. It only took a few minutes and had return shipping labels. She even helped me find the product I actually had thought I ordered.

Christopher and Claudia were very professional and helpful. I have placed an order previously that had been canceled in error. a new order was placed and is on the way to be delivered. Great job!

I love Sur La Table’s merchandise. Today, I had a horrible customer service experience and had to call back for one thing. Damon answered and solved the situation with the horrible service and apologized to me. This was a reasonable accommodation for a disabled person. I respect Sur La Table for going the extra mile on my second call. Thanks so much to Damon and the whole company.

HEELLOO EVERYONE! Guys' I have to tell you all. MS. HEIDI, is an awesome customer service representative! Man' she went a extra mile to help me and HEIDI made sure, that I understood everything. HEIDI' I want to say, THANK YOU THANK YOU!!!!