shane O.
My experience was great
My experience was great. I expected to be on hold for several minutes or even hours with customer service, but Jose Campos picked up after only 30 seconds and got my issue resolved in about 5 minutes of emailing pictures of my damaged Emile Henry Bread Cloche which was a Christmas gift for my mother. I am for sure going to continue using Sur La Table for all of my future cooking purchases.
Response from Sur La TableDec 9, 2025
Hello Shane, Thank you so much for sharing your experience! We’re delighted to hear that Jose was able to assist you so quickly and get your Emile Henry Bread Cloche issue resolved. It’s wonderful to know the gift for your mother will be taken care of without any hassle. We truly appreciate your kind words and your continued trust in Sur La Table for your cooking needs. If you ever need anything in the future, we’re always here to help!



