Sb
You guys are THIEVES
You guys are THIEVES. I CHECK EVERYTHING ON the website first (whats covered)since your insurance is sooo pitiful and website lies. I have had NUMEROUS routine visits/procedures that say the copay is one thing then when I get the bill it's always exponentially higher. Then I call for help but your work from home people you hire have no skills, can't figure anything out or just lie to me again. One time they told me a procedure was covered, but it has a $1000 copay. WELL THAT MEANS ITS NOT COVERED! DONT you dare tell people something is covered to shut them up, only for them to receive a bill for $1000!!!!! This is complete garbage, You have NO decency or ethics. This isn't right!