SureCamReviews of surecam.com

Response from SureCamSep 23, 2026

Hi Nabel, thank you for taking the time to leave this review. We take claims like this seriously and looked into it thoroughly, including reaching out directly for more information to locate the account in question. We've been unable to find any record of an account, contract, or transaction matching these details in our systems, and we did not receive a response to our request for more information. If you are a SureCam customer, please contact us at [email protected] with your account or reference number so we can investigate properly and resolve this.

Response from SureCamSep 23, 2026

Hi there, thank you for the feedback. We looked into this and reached out for more details, including an account or reference number, so we could investigate the specific camera and alert issues you mentioned. We've been unable to locate any account matching this review in our systems, and we did not hear back with the information requested. If you are a SureCam customer, please reach out to [email protected] with your account details and we'll look into it right away.

Response from SureCamJul 11, 2025

We're sorry to hear about your frustration and appreciate you taking the time to share your experience. We strive to be transparent about our service terms and cancellation policies, which are clearly outlined in our agreements.

Response from SureCamAug 16, 2024

We regret that we were unable to offer a price point or solution that met your expectations for your two vehicles. Having reviewed your calls with our team, your original enquiry was for 10 vehicles, but ended up being a requirement for two which is below our minimum service size. As a fleet-focused solution, we recognize that our services are not the best fit for your revised needs. We wish you every success in finding a suitable solution and appreciate the opportunity to have discussed your requirements with you.