SureCamAs a global leader in video telematics, SureCam provides businesses of all sizes the visibility they need to operate their company owned vehicles safely and efficiently. SureCam's goal is for managers to be the first to know when critical events occur by arming them with access to high quality video evidence within seconds -- at an affordable price.Recognized for our efforts to make critical connected camera safety technology affordable and accessible for businesses of all sizes, customers choose us for our simple and effective solutions and stay with us for our LIVE and personalized customer support.
SureCam (surecam.com) has 75 customer reviews on Five Star Index, with an average rating of 4.7 out of 5.
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Claim this listingVehicle Repair & Fuel · Kansas City, Missouri
Excellent
Vehicle Repair & Fuel · St. Peters, Missouri
Excellent
Vehicle Repair & Fuel · Gladstone, Missouri
Great
Vehicle Repair & Fuel · Independence, Missouri
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Showing 69 reviews with 5 stars · Clear filters
Graeme
Helpful team. The whole team at Surecam are always helpful and courteous.
Response from SureCamFeb 18, 2022
Thank you so much for taking the time to provide feedback! It really means a lot to our team. Please do not hesitate to reach out to SureCam Customer Success if you need anything.
Rebecca
thank you for your help
Response from SureCamFeb 18, 2022
Really appreciate you taking time to provide feedback! It means a lot to our team. Please don't hesitate to reach out to Customer Success should you need anything.
Joe K.
We have been working with SureCam for 3 years, using the product to reduce risk on our large fleet of electric vehicles. The customer service has always been excellent and we look forward to continuing to work with SureCam as our business grows.
Response from SureCamFeb 18, 2022
Thank you so much for taking the time to provide feedback, Joe. We are so pleased that you are happy with our partnership! Looking forward to continuing to support your company as it grows. :)
Matthew L.
We have been using Surecam for over three years with currently more than 70 dashcam and tracker units in our fleet of vehicles. The units and platforms provide exactly what we require, but it's the quality of the customer service that stands out the most. All their team are extremely helpful and friendly, and if there are any queries or issues, they are resolved very quickly.
Response from SureCamFeb 18, 2022
Thank you for taking the time to provide your feedback, Matthew! Your recommendation means a lot to our team. Please do not hesitate to get in touch with SureCam Customer Success if you need anything.
David C.
We have worked with Surecam for a several years to further improve our road risk management strategy. Having real time high quality film footage of driving events allows us to proactively defend any 'slam on' type claims and also address any poor driver behaviours before an incident occurs. We have found the Surecam team great to work with and open to innovation and ideas.
Response from SureCamFeb 18, 2022
Thank you for taking the time to provide us feedback, David! Your vote of confidence for our technology and our team means the world to us. Please do not hesitate to reach out to SureCam Customer Success if you need anything at all.
ben S.
I have used SureCam for well over a year now. I run a fleet of 18 skip lorries, ROROs and tippers. The product is easy to use and reliable and has been a real asset to the business. The service however is what really stands out. Charlie and Hannah in particular are fantastic but all the team are extremely helpful, quick to respond and just make sure you receive anything you need. I would recommend SureCam to anyone who has use for dash cams. Great product and truly some of the best customer service i have received which is refreshing in this day and age.
Response from SureCamMay 4, 2021
Thank you Ben, I will convey your kind words to Hannah and her team. At SureCam, delighting customers is our highest objective, and we will continue to place good service above everything else. Thank you again for placing your trust in us, and please continue to reach out to support whenever you need us.
dakota K.
We had an issue with camera working. We needed footage from an incident. SureCam folks went right to work to get what I needed. Unfortunately the power wire was loose and not making good connection. We didn’t get the footage we needed but it was our fault because of the wire. SureCam folks quickly found our issue and we had it resolved fast. Good people working there.
Response from SureCamMay 4, 2021
Thank you Dakota for your kind words. We're always striving to be as proactive as possible, and we think of ourselves as your partners. We understand how damaging it can be to miss an incident, so we will continue to try and get ahead of any eventualities and keep you informed if there are any risks of missing footage. Thank you again for placing your trust in us.
Matt J.
Surecam is the single best safety feature that we have added to our trucks. They have helped us show who was actually responsible for the incident or accident. the fact you can download the video so fast, while an officer is still on site and show it to them is priceless. To boot, the customer service team is on there A game, if you need anything they will help you out, while the incident is still underway. Truly the ROI is done after the first incident. I can only speak highly of the product and the service they provide.
Response from SureCamMar 25, 2021
Matt, thank you so much for taking the time to share your experience with SureCam. We are so pleased that you have been getting a ton of value from your SureCam solution and most importantly that your driver was exonerated at the scene of the incident today. It's been our pleasure to support you and your team. Please do not hesitate to reach out to SureCam Support if you need us.