Harshi S.
Supportly App is a reliable option for…
Supportly App is a reliable option for tech support. The email support is quick, and I appreciate the fact that they keep a support history that I can refer to. My only suggestion is to improve the response time for live chat, which can sometimes be a bit slow.
Response from Supportly AppOct 16, 2023
Thank you for taking the time to share your valuable feedback. We're glad to hear that you find the Supportly App reliable and our email support efficient. Maintaining a support history for our users' reference is indeed a crucial part of our service, and we're happy it adds value to your experience. We also appreciate your honest input regarding the live chat response times. We understand the importance of timely support, and we apologize for any delays you've experienced. Be assured, we are actively working on streamlining our live chat service to provide quicker responses without compromising the quality of assistance. Your feedback is instrumental in helping us focus our improvement efforts effectively. Thank you for your constructive suggestion, and for being a part of the Supportly community. We are dedicated to enhancing your overall experience with every interaction. Best regards, The Supportly Team



