ActivisionReviews of support.activision.com

Activision support is absolute garbage. My activision account is linked to my battle net and my Steam, so I can play on those, but after purchasing Game Pass to try out Black Ops 6, Activision refuses to link my activision account to my Xbox account, and therefore I can't play. I've gotten four different support people in the same thread, all repeating the same steps that I've tried countless times. What an utterly frustrating and useless support team and system. Zero help. They closed my case after repeating the same troubleshooting steps (which I tried, and communicated didn't work - with screenshots!). Absolutely unbelievable. They'll never get a penny from me again or any of my friends.

Long delays between emails, making this problem even more frustrating. I have no idea why you would need to log in to raise a ticket in order to get help for Activision's 2FA unlock process not letting you in. Why isn't emailing from the associated email account sufficient? Absolutely absurd. Activision, could you please review? Looking at all the 1* reviews here and on other forums, I'm hoping you can prioritise supporting your customers a little more.

Paid 80$ and we have one of the worst Support we could have. No contact, we click on our issue page and the page said something went wrong ....

Si vous êtes bannis sans raison comme moi, cela ne sert à rien de contacter le service client, ou bien de faire appel à la suspension. Des réponses faites dans les 5 minutes par des IA qui ne cherchent pas à vous aidez et dit qu'elle ne peut rien faire.

Falsch gebannt, keine Reaktion. Ein Saftladen, der kein Saft serviert.

Worst support team ever. Completely useless and can only spam canned responses. Remove the support option from your site, it's practically the same thing. I tried to be nice to them but unfortunately, the Indian 20 year olds that "support", can only use their Word templates as answers. AVOID!!!

If I could give Activision's support a 0-star rating, I would. Their support system is absolutely horrendous and does nothing to help players with real issues. For months, I’ve been dealing with repeated shadow bans in Call of Duty: Warzone without cause, and every time I submit a support ticket, it’s closed within minutes without any proper investigation or explanation. Activision Support only gives generic, copy-paste responses that point you to the same policies over and over again, without ever addressing your specific concerns. I’ve submitted multiple tickets, and not one of them has been properly reviewed. Worse yet, I’m constantly told to wait for an “investigation” by the so-called “Security Team,” but no real answers are ever provided. The support agents clearly don’t care about the players or resolving the issues that disrupt gameplay, and they immediately close tickets without a second thought. There is no escalation process, no direct contact, and no accountability whatsoever. If you encounter an issue with Activision, don’t expect any real support—they will just ignore you and close your case. It’s completely unacceptable for a company of this size to have such atrocious customer service.

support.activision.com is beyond aweful customer services. I have an Email connected to my account i made back in 2011 as a child. I no longer have access to this email for obvious reasons (now a grown man of 27yrs old) so definitely not using an Email i made as a child in my adult life. I want to change the email as to unlink my PSN account it sends a verification to my old Email. I have access to this account via PSN and have provided customer service with every proof of ownership possible. Photos on my account open on webpage with time and date. I have provided my ATVI ID. But unfortently i had been assigned a service agent called "Mario B." who was no help at all. If anything he was working against me. I had spoke to an agent before speaking to Mario B who seemed like he was going to help me with the issue. Unfortently for me Mario B took over the ticket and dismissed everything i had explained , photos the lot. Just copy and pasted the most generic reply, as follows ----- Since you don’t have access to the email address and ATVI ID account in question, we’re unable to verify that you are the owner of the specific email and Activision ID account. Only verified account owners can request changes to account details due to privacy and security concerns, so we will need to close your case. You can still play our games, and you can still log in to the Activision account if you have any accounts linked to it. ----- I have provided ATVI ID. Photo proof of account access Photo of me on the account via PSN. Nothing. for activision this is not enough proof of ownership. only access to a 13yrs old Email is enough to prove its my account. Aweful service. I will be avoiding all activsion products. I recommed others do the same. Warzone is a live service product without a competent customer service team all issues become a very unreliable consumer service.