This company sucks you in with a subscription, for brand name product they Advertise you can get at whole sale. Then when you pay for the subscription, they only show you fake brands they own. Then ask for more money to try and get to the brand names. Continuing to try a scam you for more money. Complete China scam
Response from SUPPLY LEADERJan 14, 2025
Dear Shayne,
Most likely you used our Starter subscription plan, where we provide an access to a large database of manufacturers with the lowest prices, but we cannot guarantee their originality.
That's why we always recommend buying samples before purchasing a large quantity. Very often you can find quality suppliers at very low prices.
For the manual search of original US suppliers by our manager use Enterprise subscription plan.
Thanks,
Supply Leader
CO
Consumer
Good faith in Bussiness Practices, And Fair Trade Agreements
Problems with Missing Order-
Reply from SUPPLY LEADER
Please do not worry, your goods are waiting for shipment at the airport. Delays due to upcoming holidays in the US.
this is a stalled Incident By Supply Leader it goes a little deeper than that it has been projected by the Wholesaler. No emails were ever received from them by me they "LIE". as others have had the same bad experiences with them dishonest business Practices
Reply from SUPPLY LEADER Dec 24, 2024
Hi, Here is your UPS tracking: ..................
It was sent to your email a few days ago, please check your spam folder.no spam it was never sent !!! A "LIE" Tracking number received through Trust Pilot only after submitting a Negative Review On Them with them having No Intention on Shipping the Merchandise.
Reply from SUPPLY LEADER Dec 20, 2024
Hi Gerard,we have made a refund, but we will continue to deliver the order and ask you to pay after you receive it.Thanks and sorry for inconvenience.
I will do no such thing.
Delivered Color: Blue - Memory capacity: 128GB [regular version] with mouse included
Manufacturer direct sales of new 16 inch lightweight…Color: Blue - Memory capacity: 128GB [regular version]…1 pcs Estimated: Delivery Dec, 14
Today is 1/02/2025 - SUPPLY LEADER website states that on 11-30-2024 05:38 PM System Payment status updated to - Paid. On 12/10/2024 UPS Tracking #
1ZJ602C80334971208 Ship To EASTHAMPTON, NJ US Past Event Label Created 12/09/2024, 5:25 P.M.
Current Event Shipment Canceled US 12/13/2024, 2:56 A.M.
Come On !!! And it is One There Are No Flights Waiting That Long For Departure from Hong Kong or Taiwan China.
I will Not Pay Them For No Merchandise Arriving Go Steal From Someone Else. This is my Last Negative Review On Them. Do Not Waste MY Valuable Time Good Bye. You Will Receive Nothing Supply Leader And I Hope and Wish That With Many More Respectful Others. TAH -TAH !!!
Call It A Bad Karma Payback. Put On SUPPLY LEADER.
They Will Suffer In The END !!!
CEO - Owner Notification - By Me Pending. That I Will Do.
Response from SUPPLY LEADERJan 6, 2025
Hello!
We have verified your information and sent your tracking number to your email.
We duplicate it in this reply: 1ZA2E4400324172745
Regards,
Supply Leader
MA
mossa A.
I am looking for gift cards in general
I am looking for gift cards in general
Can I see what gift cards you have including game gift cards?
Can I find suppliers of digital game keys such as Steam keys on your platform
I want to know before I subscribe
Response from SUPPLY LEADERDec 26, 2024
Please contact us at [email protected], and we will send you a series of clarifying questions to better address your inquiry.
CO
Commerce
False Advertising, Inauthentic Inventory, and Lack of Customer Support
Our company worked with Supply Leader for about a year, sourcing inventory through their platform. Initially, the experience was positive, with successful test buys and larger purchases of $15k-$20k after verifying inventory. We were careful to work only with highly rated manufacturers to ensure legitimacy.
However, during a recent restock, Supply Leader changed the manufacturer without notifying us, resulting in us receiving $10k worth of illegitimate inventory. Unfortunately, this went unnoticed by our warehouse team and led to the closure of our Amazon storefronts.
We reached out to Supply Leader for assistance in obtaining invoices and proof of authenticity, as advertised on their website. Their legal team assured us that their internal team would provide full support, but they never followed up. It has now been over a month, and they continue to ignore our emails.
While our relationship with Supply Leader started off well, their failure to provide advertised support and their lack of accountability for the inventory they supplied have been deeply disappointing. We cannot recommend them to other businesses based on our experience.
UPDATE 2.14.25 - Supply Leader has still not responded to our emails, 3 months later.
UPDATE 3.12.25 - Still no response from their customer support.
Update 5.28.25 - We have continually attempted to contact them on their online support, email support, marketing support, legal support, and have not received a single response.
Response from SUPPLY LEADERApr 17, 2025
Dear Commerce,
We've requested your email via Trustpilot system but haven't received any responses. Please contact us via following emails: [email protected], [email protected] or use the online chat on our website. We will be happy to resolve your issue.
Warm regards,
Supply Leader
MB
marlon B.
Proceed with caution....
We purchased the highest package to get access to wholesale distributors. We never received a wholesaler for the items requested. It would take days for them to respond to your request. The system is slow. After the 4th day, I requested a refund as advertised and two months later we have not received a refund. The email response was technical difficulties or it's processing. Recently they stopped responding.
Response from SUPPLY LEADERDec 17, 2024
Dear Marlon Brewer,
You were one of the first customers of our new Enterprise package, so the system worked slowly and requests took a long time to process. We apologize for this.
The process has been improved during this time and we have already optimized the processing speed and the ability to order online from our website.
At the moment, your refunds were issued, please check.
PO
Prime O.
"I'm requesting a refund from you…
"I'm requesting a refund from you because the recent transactions were accidental. My PayPal account was connected, and you deducted payments four times - once initially and three times recently. I'm unaware of these transactions, and I request a refund for the recent three payments.
I purchased a subscription to Supply Leader, but I never used it. You can check the history and see that I didn't log in even once. Please refund my money, as I'm extremely distressed about the unauthorized charges of $147.
I request a refund for the last three transactions. Please, I urge you to refund my money as soon as possible."
After refunding cancel my all subscription
Thanks
Response from SUPPLY LEADERDec 10, 2024
Hi dear,
As I see you had 2 accounts in our system under different emails: contact@… and mabstore002 using the same PayPal account. That’s why you was charged multiply times.
According to our policy, you must cancel your subscription yourself and request a refund within 7 days of subscribing. All refund requests will be processed within 30 days. Please wait patiently.
As for now refunds were issued, please check.
Sincerely,
Supply Leader
AB
Abdullah
I'm requesting a refund from you.
I'm requesting a refund from you because the recent transactions were accidental. My PayPal account was connected, and you deducted payments four times - once initially and three times recently. I'm unaware of these transactions, and I request a refund for the recent three payments.
I purchased a subscription to Supply Leader, but I never used it. You can check the history and see that I didn't log in even once. Please refund my money, as I'm extremely distressed about the unauthorized charges of $147.
I request a refund for the last three transactions. Please, I urge you to refund my money as soon as possible.
Response from SUPPLY LEADERDec 10, 2024
Dear Abdullah,
As I see you had 2 accounts in our system under different emails: contact@… and mabstore002 using the same PayPal account. That’s why you was charged multiply times.
According to our policy, you must cancel your subscription yourself and request a refund within 7 days of subscribing. All refund requests will be processed within 30 days. Please wait patiently.
As for now refunds were issued, please check.
Sincerely,
Supply Leader
RI
Rich
Do not use this site for your wholesaler unless you want to put out $400 USD MONTHLY!!
Don’t plan on selling any products on Amazon unless you want to pay $399 USD a month for a subscription. They won’t send the needed invoice for Amazon on any other subscription levels . Also good luck getting any upc, asin, or any other identifying numbers for their products . Mostly a lot of generic products as well that make it very hard to find any quality products .
Response from SUPPLY LEADERDec 11, 2024
Dear Rich,
Most likely you tried our $49 Starter subscription plan, where we provide selection of the best prices manufacturers, but do not guarantee their originality.
For our customers with Starter subscription plan we recommend to buy samples, to check the quality of the products. Very often you can find a quality supplier at a very low price using our cheapest tariff plan.
To guarantee the originality of the product, you need to subscribe to the Enterprise subscription plan. In this tariff plan, our manager will manually find you 100% original suppliers and distributors. It costs $399 monthly.
Sincerely,
Supply Leader