SUPPLY LEADERReviews of supplyleader.com

Response from SUPPLY LEADERMay 1, 2025

Dear Ridda, Based on the charge amount, it seems you selected the 1-month Business Plan, not the discounted annual subscription, which offers 50% off. All refunds are processed within 30 days of the request, and our support team has already contacted you at the email you provided to help us locate your account and resolve the issue. Please check your inbox for further instructions. UPD: Your refund has been successfully processed and sent to you. Best regards, Supply Leader

Response from SUPPLY LEADERApr 22, 2025

Dear Cemil, Requests are processed manually by a manager and often require additional time to confirm current terms with the brand. As a result, processing such requests may take several business days. Please don’t worry — your requests will be handled within a day or two, and our legal department will contact you with the results and provide further support. Best regards, Supply Leader

Response from SUPPLY LEADERApr 14, 2025

Dear Cocom, Most likely, you mean image search? This search provides the best prices, and the factories are suitable for creating products under your brand. Very often, you can find quality manufacturers at very low prices. To search for suppliers of original products, use the "Manager" tab available in the Enterprise plan. Also, please provide us with your email so that we can contact you and resolve this situation to prevent such misunderstandings in the service's operation in the future. Regards, Supply Leader

Response from SUPPLY LEADERApr 13, 2025

Dear Muhammad, We have received your requests. They were sent during the weekend and will be processed within 24 hours. We kindly ask for your patience, as our support team also needs weekends off. They will respond to you tomorrow. Please don’t worry, and rest assured that we will issue a refund if necessary. Best regards, Supply Leader

Response from SUPPLY LEADERMar 10, 2025

Dear Customer, We have verified your order number provided when you submitted your feedback. We have also verified the receipt of funds. We apologize for the delay in verifying receipt of funds. Your order will be shipped within 3 days. You will receive a notification with tracking number to your email. Regards, Supply Leader

Response from SUPPLY LEADERMar 6, 2025

Dear Minh, Most likely you used our Starter subscription plan, where we provide an access to a large database of manufacturers with the lowest prices, but we cannot guarantee their originality. That's why we always recommend buying samples before purchasing a large quantity. Very often you can find quality suppliers at very low prices. For the manual search of original US suppliers by our manager use Enterprise subscription plan. Regards, Supply Leader

Response from SUPPLY LEADERMar 6, 2025

Dear Trista, We regret that you have experienced any inconvenience in using our service. We have requested your email through the Trustpilot system. Please send us the data to which you registered an account in our system so that we can promptly check everything. We will also check and make sure that you receive a refund. If you need additional help you can write to our e-mail and our specialists will answer you: [email protected]. Warm regards, Supply Leader

Response from SUPPLY LEADERMar 5, 2025

Dear Sylvie, We are sorry to hear that you are experiencing this problem. It may be an error of the payment system. We have requested your e-mail through Trustpilot system. Please send us the email you registered your account with so that we can find it in our system and promptly refund your payment. Sorry for inconveniences! Supply Leader