supplyhut.comReviews of supplyhut.com

Scam artist. Don’t trust them. Their rolls of bubble wrap are short by 25% of the advertised length.

Very, very, very poor customer experience. Asked them specifically before they shipped my order if there was any stamping on the boxes. When I got the boxes, garbage promotional stamping everywhere on the boxes which make them unusable for business purposes. (Also, no mention on the buy pages that there is garbage promo stamping all over all of the boxes.) Customer service is among the worst I have ever experienced either as a customer or business owner. Do not want to take responsibility, blame the customer, and will not provide return postage or waive stocking fees when the mistake is theirs.

I called Supply Hut after no tracking info after 7 days. Neither the first or second rep I spoke to were not willing or able to help me locate my package. Their only solution was to refund me. So, they lost a customer on her first order!

I wanted to check my order status and called their support number on the web page. The agent was very discriminative. Besides that, there was no answer. When you purchase something with them you are all alone. Basically waste of time and money, and top of that a bad treatment.

Their items are reasonably priced and seems to be of a good value. That is, however, if you receive all the items you ordered. I contacted customer support because an item was missing from my order but they kept replying that it was in transit after a month and a half! They refuse to resolve the issue. Buyer beware - if you have an issue, customer support will not support you.

We ordered about 1000 boxes from this company and it's unclear if it's a scam or not but it's been over two weeks that we placed the two separate orders. They created a label almost immediately after we placed the order but never actually shipped it. The same is true for both orders with different Fedex tracking numbers. We contacted them several times and they only reply back with an empty message that contains the tracking number. No "sorry there's a delay but you will receive it x day". At this point we are filing claims to get our money back because we can't get a human to respond to our concern and after over two weeks they didn't actually ship any of the products we paid for when they were supposed to have been delivered by now. Very fishy.