Josephine F.
Same negative experience as others
Same negative experience as others. They took our money and did not repair the fridge.
Superior Appliances Repair is a company providing appliance repair services in Texas. They offer prompt and reliable repair for various devices, including refrigerators, dishwashers, washing machines, dryers, ovens, and freezers. The company services all major brands and models of appliances. Each repair comes with a 3-month warranty, and prices are tailored to fit the customer’s budget. Superior Appliances Repair aims to provide same-day service for maximum customer convenience.
Superior Appliances Repair (superiorappliancesrepair.com) has 7 customer reviews on Five Star Index, with an average rating of 1.9 out of 5.
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Josephine F.
Same negative experience as others. They took our money and did not repair the fridge.
Elissa D.
Ripped us off- do NOT hire this company. Claimed to repair our refrigerator and charged us $595.38 for the "repair". Nothing was fixed- we lost ~$500 in groceries and when we called to ask for help, we were hung up on multiple times. They are now ghosting us and we're left with the same problem we had before, lost groceries, and a charge on our credit card that is now considered fraudulent. Absolutely HORRIBLE experience. I do not recommend this company to anyone needing an appliance repair.
Damien C.
Something shady is going on here. The tech that dispatch sent out charged us to his personal business, not Superior Appliances Repair without us knowing. Repair was substandard and nearly ruined our refrigerator and now they won't help us and they refuse to get in contact with the tech either as he "no longer works for them". Customer service is rude. Stay away.
Thaison C.
This company is outright fraudulent. Here's what they do. You call them to get a repair estimate. They send out a person and analyze the repair. They then state that the repair part will cost a certain amount of money. In my case it was $732. They take a 50% deposit and say they will be back in 3-5 business days. In my situation it was two weeks and I called them. They stated that they will have the technician call me. That never happened. After a month, I called them and now it just goes to vmail. They never responded and now just ignore my phone calls AND will not refund my deposit. Definitely stay far away from this fraudster.
REBECCA R.
No called, no showed