SuperfaresReviews of superfares.com

Very bad, No one responding, Time wasting. Dont trust them

This travel agency retrieves customer information from other Airlines and charges seperate fees that are unauthorized by the Airline. This was confirmed to me by the Airline that I originally purchased my tickets from. They also impersonate government officials which is a federal crime, and I will be taking action. Do not do business with these people!

Be carefully they robbed my by mistake I call them think they are jet blue they tell me my reservation is not complete they said my reservation will be cancel They charge me $571 on my existing reservation I call Jet blue they tell me my reservation all was was ok please be carefully

Recently Three employees (including me) got fired just three days after we were hired. Our joining date was 4th July 2022. On that particular day, this company told me to rent a place nearby hence we shifted to Chandigarh. Just after three days of induction, onboarding & training, (8th July 2022) they decided to fire us. This company didn’t even bother to call me up themselves and just called two of my friends and conveyed that they shouldn’t come to office anymore. We were immediately removed from the Whatsapp group as well. When we asked for the reason so as to why we were fired, they started ghosting us- didn’t reply to our repeated calls & messages etc. We tried contacting the senior authorities and literally begged them to arrange a meeting. The HR then told us that she isn’t aware of the reason and it’s the call of seniors. The same day when I went to the office , the senior authorities told him that it was the sole decision of HR and the seniors play no role in it. It was the HR who hired us & it’s the HR who has decided to now terminate you guys they said. As I couldn’t do much now, I asked HR to arrange my meeting with the director of the company. HR informed me after my repeated requests that it’ll be scheduled for Monday. All I could do was now wait & hope and that’s what I did for two days. On Monday (11th July , 2022) , I went to the office for his meeting with the director (the same person who conducted my interview at the first place and selected me ) & I was surprised with what he said. When asked for the reason - he told me that there is a mismatch of the skillset required for this role. When I particularly asked what was missing, I was told that I had a British accent, and what they are looking for is a neutral Indian accent (funny, right? as it was the same accent even during the interview & they were too dumb to notice it then?!) When I asked one other senior manager that what would We say to our family now- the manager replied that we should say that we didn’t like the work culture and environment there and hence came back instead of telling the truth. I begged the director to keep me as I already rented a place in Chandigarh (paid security, rent, brokerage, signed a bond for 6+ months) but the director just asked me to apply somewhere else ( as if it’s a joke) The emotional, mental, and financial trauma I been going through is difficult to imagine. Companies these days don’t care how much will the person be affected because of their such ridiculous actions?

Never book flights with them. I booked last year and lots of trouble while rescheduling. I already put the feedbacks. After months, now they flagged my review as fake reviews. Which later on I verified with the Trust pilot. So, they all are scammers over there.

The worst service I ever received from any company in my life. My flight ticket is qualified for a refund, but, unfortunately, I booked it with this company. I have called them 10 times in the last month. They are very quick to arrange a callback but, after 4 weeks, I am still waiting for them to call me back. Sometimes, they even say my booking reference number does not exist. To end my rant, I would recommend staying at home instead of booking tickets through his company.

I would give a zero star but it isn't possible. I bought a flight for travel. It got canceled due to COVID-19. That's fine. Understandable. Now, every single agent other than superfares has given the money back as refunds. Superfares doesn't give you a single cent back. Instead, they offer you something called credit. They sugar coat it to make it sound like it impressive. But its not. They basically force you to use your "credit" (which can only be used to the same destination and exact same route) within 24 months. Now, with COVID, my destination is locked down. When I asked what would happen to my "credit". They don't have an answer. Now even that's okay. Now when the time comes to use the credit, here's what they told me: on top of my existing $2100 I paid, I have to pay an additional $950. They gave me a flight quote of $3100 when literally any other company is quoting $1500 for the same flight. When I ask for a reason, they point me towards the "Terms and Conditions". So basically to sum it up: They don't refund money. They force me to fly. They force me to pay $1000 extra on top of my existing money. If I don't fly, then they keep my $2100. And even If I do fly, my destination is currently closed... So what do I do? I write these honest reviews to make sure no one else falls into the same problem as me. This site won't allow me to upload conversation images, but I assure you, I am not lying.

They took money off my card without authorization and tried to take money off a second time but thankfully it didn’t go through. I have been trying to contact multiple people from the company and I finally talked to a lady who says she see the payment I’m talking about and will have someone call me within the next day and it’s been a few and still haven’t heard nothing from them.