Sheldrake
I am very happy with their customer …
I am very happy with their customer service. When I first made my booking I accidentally misspelled one of the passengers of my families name. This got me extremely stressed as I have heard how this can cause all sorts of problems and force you to cancel and re-book, etc. Nancy was so good at resolving this for me at no cost. She was fabulous in responding to my questions very quickly, both over the phone and via email. Although I didn't enjoy having to deal with the process of fixing the mistake, it was resolved much to my satisfaction.
Response from SuperfaresDec 4, 2017
Dear Sheldrake, Thank you for your review. We are happy to know that you are pleased with the travel services provided by our team member Nancy. Warm regards, Team Superfares




