superairjet.comReviews of superairjet.com

Booked flights from Jakarta to Bali and back for new year’s. Both flights were severely delayed. At the same time all other operators on the same route were flying as scheduled. If you’ve got nothing better to do than waiting, then Super Air Jet is the perfect choice. If You, on the other hand, value Your time, then choose on if the other airline companies. I’m sure the good people of Super Air Jet are good at several things. Unfortunately getting their aircraft to depart as scheduled isn’t one of them … #wasteoftime #lifeistooshort

Not even worth 1 star. DO NOT BOOK YOUR FLIGHT AT SUPER(DELAY) AIRJET!!. We missed our international flight in JKT due to 5(!) hrs delay in Padang.(to JKT) No explanation, many angry passengers, even at the doorstep of the plane, discussion between passengers and crew who wanted to enter the plane. AGAIN: DO NOT FLY SUPER AIR JET, EVER!!!

The worst company I have ever travelled with. They delayed our flight for 3 hours, making us miss the international flight and their response is: We can't take care of anything but offering food which was a cold chicken and a glass of water. For missing the flight they also made me lose 3000€ already paid for the international return and having to spend another 3000€ to return home. A disgrace

Delayed, told it would leave at 12 then delayed again until 2pm. Worst airline ever don't use

Worst company , always delayed , technicals problems and repeat !

I booked a flight via booking.com and wanted to change the date. The website offers this when on their manage bookings site, however no matter which browser, credit card information, etc I tried the change does not go through. Has a sketchy touch to it to enter credit card information and get to a blank page with no sign of error message nor a confirmation. Tried to contact customer service but seems like they dont really understand English and do not provide any help whatsoever. Very disappointing, 120€ down the drain.

Flight delayed 3+hours, no information, even with asking multiple times at the staff. Misinformation on the boarding bord, last call at another gate, multiple times, when asking the information was incorrect and we just had to wait and see. No reason why it was delayed other than your flight time has been moved, they told is that 3 diffent times with 3 different flying time, each time an hour later. I would not recommend flying with this organisation. Very poor/non-excisting communication. Delay after delay after delay. And is is not that cheap. I still paid +/-200 euros for a 2 hour flight. Better pay a little more, somewhere else, for more trust.

Delayed delayed delayed. No announcement, no information and no apology. I will NEVER fly with them again