superairjet.comReviews of superairjet.com

Worst airline in the world! Flight delayed more than 5 hours! With this reason we missed our flight back home! Scandalous!

First of all - you were only allowed 10 kg checked in luggage... For me that is basically carry on. Second - can only agree with other reviews delays in every step - even the check-in was ridiculously slow. Incoming flight was delayed by 10 minutes but then the delays were building up. Air plane was fully boarded still we were waiting more than 30 minutes for take off - then in total 1 h delayed. Arrived at Jakarta Airport and then it took 15 minutes before connecting to gate. And then an additional wait for the luggage for 30 minutes. Totally un-acceptable. My layover time in Jakarta (same terminal as my connecting flight) of 2 hours and 35 minutes was not enough. Almost missed my connecting flight. NEVER AGAIN! Do your self a favour and stay away from this Air line!

Terrible - flight delayed multiple times which meant we missed our connection. They even let passengers on who were on another flight which delayed us further. Avoid this airline if you can

What a nightmare, first flight was 1 1/2 hours late and the second was 2 1/ hours late. Never again, I left 3 hours between flights and it wasn’t enough. The staff are trained to play dumb and ignore you. The website is designed to ignore you . They damaged our luggage, and we missed our next plane, so I don’t know how to get my money back, they have No conscience to help you,

I would say it’s a shit airline go for other options My flight is 3 time delayed and when I asked to the staff they are like “ you can cancel if you want” this is there service 0% recommend

It's the worst company I ever used......... delay each time!!!! When I'm choosing the flight I try to avoid superairjet really hard.

Worst company ever. 10 hours delay. No compensation.

Vol CGK LOP, retard de 45 minutes et changement de porte d’embarquement au dernier moment. Heureusement que n’était pas très loin mais tout le monde s’était mis à courir. Siège qui se détache de l’avion, franchement à déconseiller.