Ty
Great customer service
Sun valley went above and beyond for all warranty items
Response from Sun Valley SaunasJul 28, 2023
Thanks, Ty!

Established in 2021 in the renowned wellness destination of Ketchum, Idaho, Sun Valley Saunas is a family owned and operated retail store specializing in traditional Finnish saunas, premium infrared saunas, outdoor barrel and cabin saunas, and cold plunges from premium brands. What started as a passion for our mountain wellness rituals here in Sun Valley turned into a leading brand in the wellness space.Our showroom in downtown Ketchum is available for locals and visitors to experience our saunas firsthand and feel the craftsmanship before making a decision. For customers throughout the US, we ship nationwide and offer the same hands-on guidance over the phone, email or video. From helping you choose the right model for your space, to walking you through installation and care for your sauna, we're here for the whole journey - not just the sales process. At Sun Valley Saunas, wellness is a journey - we're here for yours.
Sun Valley Saunas (sunvalleysaunas.com) has 388 customer reviews on Five Star Index, with an average rating of 4.6 out of 5.
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Showing 316 reviews with 5 stars · Clear filters
Ty
Sun valley went above and beyond for all warranty items
Response from Sun Valley SaunasJul 28, 2023
Thanks, Ty!
James D.
Excellent service. Very easy to contact and always followed thru’ They went out of their to help us identify local assistance The product is great! So easy to assemble. We are experiencing the benefits. A great experience all round. I highly recommend Sun Valley Saunas.
Response from Sun Valley SaunasJul 27, 2023
Thanks so much, James!
paul T.
All was done easily
Response from Sun Valley SaunasJul 19, 2023
Thanks so much, Paul!
Beth H.
Delivery on time. Driver was pleasant & It was packed nicely - no damage.
Response from Sun Valley SaunasJul 11, 2023
Thanks so much Beth!
Gregory S.
Great customer service. Terrific value for quality products.
Response from Sun Valley SaunasJun 27, 2023
Thanks so much, Greg!
Shelley D.
I had a question regarding shipping and the quick response was outstanding!
Response from Sun Valley SaunasJun 27, 2023
Thanks for the kind review, Shelley!
David A.
Great Sauna. Extremely easy to install. Heats up nicely. The salt bar, exterior lighting, and interior LED light adds a very nice ambience and upscale feel to it. Love the fact it has interior and exterior panel controls. The radio is great for music. Also comes with a small shelf to put a water bottle on. Additionally, it comes with a little cup for essential oils to implement aromatherapy. Love that it's a full spectrum sauna. It comes with 3 near infrared panels in the back and 2 far infrared panels (1 on each side and 1 on the bottom). The distribution of heat is great. Very comfortable for 1 person. Definitely fits 2 people sitting but I recommend this for 1 person to have comfortable sessions. You can easily stand and stretch inside as well. Lastly, great customer service and quick response from Sun Valley Saunas. 10/10 recommend.
Response from Sun Valley SaunasJun 14, 2023
Thanks, David! Glad you're enjoying your sauna!
KB
Ease of doing business… great sauna. Thanks a bunch.
Response from Sun Valley SaunasJun 13, 2023
Thanks, KB!