Joel V.
Well constructed
Well constructed, delivered intact, comfortable, works well and easily, great way to improve your health and immunity inside your house.
Response from Sun Valley SaunasSep 10, 2024
Thanks Joel! Glad you're loving it!

Established in 2021 in the renowned wellness destination of Ketchum, Idaho, Sun Valley Saunas is a family owned and operated retail store specializing in traditional Finnish saunas, premium infrared saunas, outdoor barrel and cabin saunas, and cold plunges from premium brands. What started as a passion for our mountain wellness rituals here in Sun Valley turned into a leading brand in the wellness space.Our showroom in downtown Ketchum is available for locals and visitors to experience our saunas firsthand and feel the craftsmanship before making a decision. For customers throughout the US, we ship nationwide and offer the same hands-on guidance over the phone, email or video. From helping you choose the right model for your space, to walking you through installation and care for your sauna, we're here for the whole journey - not just the sales process. At Sun Valley Saunas, wellness is a journey - we're here for yours.
Sun Valley Saunas (sunvalleysaunas.com) has 388 customer reviews on Five Star Index, with an average rating of 4.6 out of 5.
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Showing 316 reviews with 5 stars · Clear filters
Joel V.
Well constructed, delivered intact, comfortable, works well and easily, great way to improve your health and immunity inside your house.
Response from Sun Valley SaunasSep 10, 2024
Thanks Joel! Glad you're loving it!
Robert B.
Exceptional service! Our assistant was, and continues to be, extremely knowledgeable, helpful, and friendly. She continues to respond to our questions even after the purchase! Our sauna stove and numerous accompaniments arrived quickly and safely! Well packaged and cared for. We would highly recommend anyone who asks us about our sauna (when completed), to go through Sun Valley Saunas for their investment. Thank you so much for taking such good care of us in this new adventure!
Response from Sun Valley SaunasSep 3, 2024
Thanks so much Robert! We're here to help!
Keith T.
Update I have had my sauna for a year now. Use it several times a week. Everything still works perfectly. It heats up quickly, holds temp evenly, sound is awesome, and the finish still looks like new! I could not be more pleased. I’ve bragged about this company, their awesome service, 5 year warranty, and how happy I am with the sauna to lots of people. I did tons of research before I bought this sauna from them. There are lots of infrared saunas at a slightly lower price point. They all added shipping- Sun Valley included it. Others had either 30 day warranty or none. Sun Valley has 5 years. Others extremely difficult to contact with questions (if I could even find contact info) Sun Valley had a phone number, and a live friendly person answered and helped with all questions. Others weren’t built with this quality ( based on lots of reviews I read) Sun Valley made in America high end fit and finish. Do yourself a favor and just get one from them
Response from Sun Valley SaunasAug 29, 2024
Thanks so much Keith!
Reuben
Very courteous, good price, excellent service.
Response from Sun Valley SaunasAug 24, 2024
Thanks Reuben!
David E.
great communication on the delivery and great product!
Response from Sun Valley SaunasAug 22, 2024
Thanks so much David! Really appreciate it!
Ben I.
I recently purchased a sauna from Sun Valley and was thoroughly impressed by their exceptional customer service. From the moment I inquired about their products, the team was attentive, knowledgeable, and genuinely interested in helping me find the perfect sauna for my needs. They patiently answered all my questions and provided detailed information about the different models and features. The delivery was prompt, and the installation process was seamless, thanks to the professional and courteous team. They made sure everything was set up perfectly and even took the time to walk me through the controls and maintenance tips. The sauna itself is of outstanding quality, exactly as described. The craftsmanship is top-notch, and it has become a favorite relaxation spot in our home. I appreciate the care [Company Name] took in ensuring I was completely satisfied with my purchase. Their dedication to customer satisfaction truly sets them apart. I highly recommend Sun Valley to anyone looking for a high-quality sauna and exceptional service. They exceeded my expectations at every step!
Response from Sun Valley SaunasAug 19, 2024
Thanks so much Ben (and ChatGPT)! What a kind review!
Jason K.
Fast shipping
Response from Sun Valley SaunasAug 18, 2024
Thanks Jason!
Keith R.
Easy to order, delivered fast, easy to assemble and couldn’t be happier with the unit. Would highly recommend.
Response from Sun Valley SaunasAug 16, 2024
Thanks Keith!