Thomas H.
The quality of what i purchased
The quality of what i purchased. I thought it was a little high priced. But when i saw it worth the money.
Response from Sun Valley SaunasNov 23, 2025
Thanks Thomas!

Established in 2021 in the renowned wellness destination of Ketchum, Idaho, Sun Valley Saunas is a family owned and operated retail store specializing in traditional Finnish saunas, premium infrared saunas, outdoor barrel and cabin saunas, and cold plunges from premium brands. What started as a passion for our mountain wellness rituals here in Sun Valley turned into a leading brand in the wellness space.Our showroom in downtown Ketchum is available for locals and visitors to experience our saunas firsthand and feel the craftsmanship before making a decision. For customers throughout the US, we ship nationwide and offer the same hands-on guidance over the phone, email or video. From helping you choose the right model for your space, to walking you through installation and care for your sauna, we're here for the whole journey - not just the sales process. At Sun Valley Saunas, wellness is a journey - we're here for yours.
Sun Valley Saunas (sunvalleysaunas.com) has 388 customer reviews on Five Star Index, with an average rating of 4.6 out of 5.
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Showing 316 reviews with 5 stars · Clear filters
Thomas H.
The quality of what i purchased. I thought it was a little high priced. But when i saw it worth the money.
Response from Sun Valley SaunasNov 23, 2025
Thanks Thomas!
Jerome
Great information and service
Don R.
Their customer service is great! I bought a sauna from another company and could not get a response from them when I needed replacement parts. I called this company, and they got me in touch with the company I originally purchased the sauna from, and I was able to get what I needed. If not for their effort to help, I would have been stuck. And they helped me for no other reason than to be helpful. When I needed new rocks for my heater, I remembered their kindness and purchased the new rocks from them. I will continue doing business with them moving forward.
Response from Sun Valley SaunasNov 23, 2025
Thanks so much, Don! Glad we were able to help.
Jack Y.
Fast delivery...great item.
Response from Sun Valley SaunasNov 23, 2025
thanks Jack!
Paul R.
Anyone I talked with at Sun Valley were extremely helpful and very cordial when I had any questions and I'm not sure anyone could beat their prices.
Response from Sun Valley SaunasSep 16, 2025
Thanks Paul! Much appreciated!
Michael & C.
The selection of saunas was outstanding. The one we bought was a very high quality product. Wes helped us with a special shipping situation, and our sauna was delivered exactly when needed for installation. We've had it in place for a month now, and we've used it nearly every day. Great product and excellent customer service. Thanks, Wes!
Response from Sun Valley SaunasSep 11, 2025
Thanks so much Michael!
Erick B.
Great Sauna! We purchased the Dynamic Santiago 2 Person Full Spectrum Sauna and set it up in our garage. The shipment was timely, the sauna was easy to put together, and it works fantastically. It easily reached the 151 degree max temp in about thirty minutes and does a great job at holding it. No issues so far after weeks of use and the speaker is a nice touch.
Terry S.
Very satisfied great service for replacing broken glass on door
Response from Sun Valley SaunasSep 10, 2025
Thank you so much Terry!