SuntanningstoreReviews of suntanningstore.com

We had a bulb go out and the company replaced it free. We got the bulb in and it was broken we reached out the next day we had the bulb on our porch!! Excellent customer service.

We recently purchased the Onyx Hybrid 12-Minute Sun Bed from The Sun Tanning Store, and I can honestly say the entire experience exceeded our expectations. From the very beginning, the sales staff was incredibly knowledgeable, friendly, and never made us feel pressured. They answered every question we had and made us feel confident that we were purchasing the right bed for our home. Unfortunately, our first tanning bed was severely damaged by the shipping carrier during delivery. While this could have turned into a frustrating experience, it actually became a testament to the exceptional customer service provided by both The Sun Tanning Store and ProSun. The communication throughout the process was outstanding. They immediately jumped into action, expedited the manufacturing of a replacement bed, kept us informed every step of the way, and made what could have been a nightmare incredibly easy to navigate. They truly stood behind both their product and their customer. When the replacement arrived, the assembly was much easier than we expected, and we couldn't be happier with our beautiful new Onyx Hybrid. The craftsmanship and quality are exceptional, and it was absolutely worth the wait. We've now had the opportunity to enjoy our new bed, and we absolutely love it! The Onyx Hybrid provides a beautiful, even tan, is incredibly comfortable, and the 12-minute sessions fit perfectly into our busy schedule. It has exceeded every expectation we had, and we know we made the right investment. It's rare to find two companies that work together as seamlessly as The Sun Tanning Store and ProSun. Their professionalism, communication, integrity, and commitment to customer satisfaction are second to none. They didn't just sell us a tanning bed—they earned our trust through the way they handled an unexpected challenge with genuine care and urgency. I would recommend The Sun Tanning Store and ProSun 1,000 times over. If you're considering purchasing a tanning bed, look no further. You'll receive an exceptional product backed by an amazing team that truly values its customers. That kind of service is hard to find these days, and it deserves to be recognized. Thank you both for making this such a wonderful experience. We couldn't be happier with our purchase!

Great customer service, speedy response time. Highly recommend!

Amanda, Steve, and the entire team at SunTanningStore.com provided exceptional support, offering timely updates and comprehensive information about our bed shipment whenever we inquired via chat. Their consistent communication and dedication to customer care have earned our complete trust, and we extend our highest compliments to them. Once shipped, the tanning bed arrived very quickly. It was securely boxed with no signs of damage whatsoever. The bed was straightforward to assemble and performs exceptionally well. The bulbs are impressively strong, so we highly recommend starting with the suggested 6 minutes for the first session, even if you are already tanned. We are also thoroughly impressed with the Original Brown Sugar tanning lotion available through the store. It outperforms any other product we have tried, absorbing quickly into the skin without any greasiness. Overall, we are delighted with our experience and wholeheartedly recommend SunTanningStore.com for their outstanding service and high-quality products. Kevin & Angela

Wonderful packaging practices! My set of bulbs arrived packaged very well! Also they shipped really quick! This company is top notch and very organized. Amanda also checked in with me multiple times through email and the customer service is second to none! Highly recommend this company!

Amanda was amazing and made the process very easy and enjoyable.

Our order was shipped quickly. The packaging for the replacement bulbs was done with care. We would not hesitate to order again!

I contacted them because I was unsure what size acrylic I needed for my tanning bed. They were so very helpful! They answered my questions and continued to send me updates through the process. My acrylic fit perfect and I am so happy! I contacted multiple places and I would highly recommend getting your supplies here! Definitely amazing customer service!