Mary G.
Great Until It Glitched Off: Fixed!
This program is really helping me get my alcohol intact back to pre-pre pandemic levels. I've used it for a couple months now. I'm sleeping better, rarely have hangovers and my energy is way up. Unfortunately, the goal-setting and tracking texts have stopped, and I get no response when I enter targets or results manually. I've emailed them but no response. There's no way to see your progress or plan on their website (which would be nice regardless), so if the texts stop it's basically useless. Update: the technical glitch that shut off texts was fixed and I'm back to using the service. I'd still love to have an option to see progress over time online, but in the meantime, the app is great.
Response from Sunnyside - Naltrexone & App to Drink Less or QuitJun 20, 2021
Update: Hey Mary, thanks for updating your Review 🙂. Good news! We're launching new features very soon to help you see your progress over time. It's going to be awesome. Thanks for being a patient Cutback Coach member! Hi Mary, I'm glad to hear your experience with Cutback Coach was going so well. We're experiencing a rare issue that affects a small number of users. Unfortunately it means that you can't receive messages from us. We've tried to email to ensure that you're aware of what's happening. It should be resolved soon, and you'll know it's fixed once you start to receive messages again. We'll be happy to provide a partial refund to make up for this.



