Mitch S.
Give them another chance!
Give them another chance! I purchased what I thought was the replacement for my canopy but ended up receiving a different one. I returned it and was issued a refund, minus the restock fee. When attempting to reorder the correct one, I discovered that using the "Buy with shop Pay link" had changed the product to something else. I sent the evidence to Sunjoy and they immediately refunded me the restock fee. Their customer service was extremely helpful and timely in all aspects of our communication. I see all the one-star ratings out the but I'd like to suggest that you give them another chance. They went out of their way to make this right for me.


