SunjoeReviews of sunjoe.com

Bought a pressure washer in 2021 and stopped working in summer of 2024. Completely dead. Good news is I purchased an extended warranty. Bad news is Sunjoe made it so difficult to get the warranty activated, on top of the fact they lost my registered warranty and receipt info because they transitioned their system from Shopify to another platform, that after 6 months, I decided not to pursue. Being a tinkerer, I took the unit apart and fix the pressure switch. Working again, but no thanks to Sunjoe.

The lawn mower I purchased 3 years ago, the motor died when I went through some long grass in my backyard, it wouldn’t start back up , I let it sit over night,, charge the batteries and in the morning it just clicked, wouldn’t start, I called sun joe Customer Service and they told me that they only have a warranty for 2 years, then the customer service said that they were sorry, there’s nothing she can do, I guess you buy crap you get crap, I never would recommend sun joe

Bought lawn mower with two year warranty it broke after 6months and prior to that shaved grass not mowed! Took 8 months of being disrespected and arguing to get half the money I paid only in store credit no replacement mower or money back in full they do NOT honor warranty! It’s been a year i cant even use store credit the online store says my address is undeliverable and customer service LIED and responded last time you mailed to a neighbor! I received orgingal mower by mail through Amazon at my same address, still no budging will not send money or credit to bank

I bought sunjoe wireless electric shovel, the battery lasted for one season only. This battery can't be charged again. Don't waste your on their products

my pressure washer was having a issue, turns out i had put a part on backwards but before i realized that i called them and they told me to send a video of the problem, i was told that it was unfixable wasnt covered under warranty and i would need to buy a new one. these people are liars and con artists do not buy their stuff.

Complete junk! Cut my lawn twice with it and it broke after I hit a root or rock. Company refused to fix or refund my money. Machine was a total write-off. I bought an electric mower. Avoid like the plague.

Had this product for 4 years. Only used it about 5 times during that period. The motor would stop and start erratically. In March2025 tried to use it again. Didn't work. Went to customer service to trouble shoot. No success. Workman ship is not desirable. WOULD NOT RECOMMEND THIS WASHER TO ANYBODY.

If I could leave ZERO STARS, I would. DON'T buy from this company. They are a rip off. They WON'T honor their 2 year warranty. I have been trying to get a replacement part for almost a year. RUDE CUSTOMER SERVICE. The tiller we got broke within a few months, bought the wagon as well and that lasted about a month. The sprinkler i got doesn't work either. SUCKY COMPANY, SHYT PRODUCTS!!!!