SunglassVilleReviews of sunglassville.com

I advised the Customer Service over the phone that I wanted Sunglasses but in various color. When I received my order they were all blue. I called and complained they said that I could make a reorder with a percentage off. I figured this was just away to get more money out of me. The Sunglasses that I did receive were great just wrong color. I do have to say they did try to make things better but they never met my needs, so I will be choosing a different company next time.

I placed an order for all white sunglasses, and that order went through just fine. By the time I had approved my artwork, I was notified that my order was no longer able to be fulfilled. Apparently they ran out of all white sunglasses. That doesn't make sense to me. If I place an order, I expect vendors to fulfill it. If they didn't have the inventory in stock when I placed the order I should have been told that right away. While the rep I spoke with was nice, she said there was no way her or her supervisor would be able to give us a discount or upgrade our order to another pair of all-white glasses -- even though she admitted Sunglassville was in the wrong. I was basically told "tough luck." To me, that's terrible business and terrible customer service. We did eventually order purple and white sunglasses instead of the all white, but the quality of the design on the arms wasn't great. I wouldn't recommend using Sunglassville in the future.