Sunflower RelocationReviews of sunflowerrelocation.com

Please take your time to read this review I’m begging you. Every 1 star review you read on this company is TRUE and REAL. All the other “good” reviews are FAKE. If you check a different website it says that they’re “fake”. Please don’t make the same mistake I did. I’m begging you. A Disastrous Moving Experience. My recent move with MICHAEL the Manager/ Sunflower was chaotic and stressful. Every step of the process was fraught with issues. We were told by one of the movers that Michael isn’t even his real name it’s his “American name” whatever that’s supposed to mean. CASH ONLY ON PICK UP AND DELIVERY NO CREDIT CARD. The initial estimate was significantly lower than the final cost. Quoted $2,200 and TOTALED OVER $4,000 for a Studio apartment. Hidden fees and constant price increases left me feeling deceived and frustrated. Communication with the company was a constant struggle, with vague and inconsistent updates regarding the status of my belongings. The handling of my belongings was careless and disrespectful. Items were damaged during the move, including a broken shelf and a missing piece of out couch, missing table, missing ladder. The delays in delivery were significant it took 10 days, causing immense stress and inconvenience. Thank goodness we placed an AirTag in our luggage and tracked it the entire time. It was in Storage in Hollywood for 4 days then placed on a truck. NO PAID RECEIPTS, NO PAPERWORK PROVIDED. THEY WAIT TILL AFTER YOUR ITEMS ARE LOADED ON THE TRUCK TO PROVIDE YOUR NEW ESTIMATE. I asked them to take my items off immediately and they would not take them off unless I paid a $1,500 fee. I cannot emphasize enough how disappointed I was with Michael’s Moving's services. Their lack of professionalism, poor communication, and disregard for customer satisfaction. AVOID THIS COMPANY AT ALL COSTS. If you value your belongings and peace of mind, I urge you to CHOOSE a different moving company. EDIT 12/05/24: In regard to your reply - it doesn’t mean anything to me. You guys are BROKERS and SCAMMERS. Anyone reading this - DO NOT USE THIS COMPANY EDIT 12/14/2024: Insurance coverage is a scam. Please search Anthem Claim Management (the website they use to file a claim) and you’ll see ALL their terrible reviews. And BTW anthem claim management states they aren’t the ones that will pay your claim, the moving company will. I will update once confirmed if they deny (which every other review says they’ve been rejected) EDIT 03/27/2025 : finally heard back from Anthem and all the decided to provide was $90. We at least lost $3,000 in damages and were told we have $10,000 in coverage. There is no longer a website for their business.

Taking advantage of a families and causing more stress with Deceptive and hidden fees.... Transportation is not just one freight...several trucks involved Causing missing or damaged items.....Do not use this company!!! They sweet talk you on the phone and lure you into sighing a bizzar contract... If you need assistance or clarification they avoid your calls afterwards....I hope this deceptive company gets closed down!!!!

I would give them all zero's if possible. They claim to be a moving company but are brokers. Please do not use them as it was a costly mistake in life I am sharing with others. Sunflowers will take your deposit and provide you with an estimate but then another company (broker) shows up and claims that they need more money. They will call Sunflower on a private number, "negotiate" a price that is still higher but not as high as the person staring you in the face. They know that you need to move, have everything packed and act on emotions at the moment. when they do deliver your items from yet another broker, items will be broke and they were. Sunflower will provide you with a link to file a claim but the only paper work that is accepted by insurance is the paperwork from the movers which is the broker. This makes the claim invalid as the brokers are not insured and only Sunflower - who doesn't move the furniture. I know that Sunflower will have their AI automatic reply comment on this with their standard "ohh.. I am sorry and let me help" but they don't. I don't make enough to spend thousands on a lawyer to shutdown this scam so please don't use them and if I can help one person then I have made some of my losses back.

If I could give zero stars I would! They were terrible to work with. They never arrived when they said they would. They put all my things in the truck and then gave me different pricing way higher than quoted on my contract AND my stuff still hasn’t arrived and it’s been 9 days. Terrible terrible business

Sunflower Relocation has false advertising as they are brokers and not a true moving company. Paid Sunflower money to move me from NH to TN only to have another company show up, tell me that the quote was wrong and then having to pay 3K more as I had to be at work in TN on that following Monday. Then another company shows up 9 days later with broken and missing items. I refused to pay or sign paperwork until they were done and they became aggressive and my wife was nervous. Had no choice. No body is reaching back out. Be AWARE - dont use them unless you want to deal with alot of stress .. its worth every penny to stay with a national moving company. What this has cost me is a lesson I want to pass on to hope and save others from this same mistake. Update: 10/6/2024 - yes, I would like your assistance. Please let me know how to contact you. My claim was also denied by the insurance company as they are no longer a client. So you send me a link to fill out an insurance claim, told me they never get denied and yet it was turned down and I still have broken items. What a scam. Update: 12/4/2024 - I was told to file a claim by Sunflower for the damage they caused. Sunflower gave me the link to file but it was denied because Sunflower sent a BROKER company to pick up my stuff and another BROKER company to drop off. The insurance company stated that this void's all insurance claims. While they state the are not brokers they are just the "middle man" taking and paying others while scamming for damage they have done. BBB is my next step to see.

This is my second review after the worst experience I've ever had dealing with a company. They took my deposit that was made to them by mistake (they didn't tell me they subcontracted with a different company and I should have paid the deposit to them separately) and have not refunded me the money due me ($2947.50). They assured me they would work with Venmo to release the deposit but that didn't happen. They will lie to you to tell you what you want to hear and they have burner phones. That should have been a red flag right there. I believe in karma though and truly hope bad things come to all of the players involved. They're evil.

0 STARS - Where do I begin? (Shorten version) On Sunday, July 14 at 1:36pm I received a voicemail from Ahmed from +1 (682) 339-1903 and it stated that the truck that was supposed to move me on Saturday, July 20 was in an accident and needed to move me on Wednesday, July 17. I was confused because here I was still working and trying to pack my house up to meet the July 20 move when I originally wanted July 22. I called him back and told him it wasn’t going to be doable with the amount of time given. In addition, working and dealing with hurricane beryl issues. The next day, July 15 I called a few times and no one answered to see if we were still on for Saturday, July 20 move. After calling and calling, I received a text from Moe +1 (310) 993-7889 that my 8-10am moving slot that was originally given to me is now 9-11am. I told Moe that I got friends to come help between 8-10am and they scheduled this time based on their work schedules so Moe ensured me on July 19 that they could most likely get there earlier. Saturday morning, July 20 gets here. 9am no one shows. 10am no one shows. 11am no one shows so I figured because they had my deposit it didn’t really matter to them at this point. I reached out to Moe at 11:14am to see whats going on because I have to turn in keys and return equipment by the time these companies close early on Saturday and are not open on Sunday. I also scheduled my travels this day and was so off on schedule. Moe finally texts me back at 11:17am and said Deryl will arrive in 45 minutes which is now past 12 noon and what we agreed on. 45 minutes passed and still no one has arrived so I call Deryl and he says at 12:06pm he is 45 minutes away. Now thats 90 minutes later according to Moe and Deryl. So I ask him to call when he gets in the area. He called at 1:06pm. He arrived in this beat up truck labeled A&M Moving Services which I was a little hesitant because on Sunflowers website it showed nice trucks labeled sunflower relocation. Anyways, I greeted him and asked if he was doing the job alone because I was promised 2-3 men. He proceeds and says he does this on the weekends as a side job and he called some helpers they are running late. So I showed him around and immediately I get a call from Moe about my mirror on the wall and my 2 tvs that I mentioned several times to Noah, (the one who quoted me and ensured that everything was going to get wrapped and taken care of) several times and to make sure they were going to take care of these things because I have used movers in the past and they have always securely wrapped up and stored these items for me. Moe calls me and tells me they don’t take care of tvs and securing mirror decoration on the wall. So I told him, I chose the company because I was assured it will very taken care of other wise I would have went to another company or packed them with my own help. At 1:50pm I get a call from Michael who says he is the manager at +1 (310) 993-7889 and told me Noah who did my inventory didnt do the cubic measurements correctly on my contract even though I gave him exactly the amount of what I had (I took pictures) in my house and not to mention I moved majority of the stuff down a stair level to help. Mind you, I said 4 wardrobe boxes, I only had 3 at the end of packing. In addition, I said I had 5 large bins and I ended up having 6; 1 extra little one I couldn’t get rid of plus a hoola hoop. So he proceeds that Noah has messed up 3 to 4 times on this and he will get back with me to see what he can do. Well he never called me back. I called the number later several times and no answer. Moe finally called me again, which I must say does not have any customer service what so ever; he was very rude with me the whole time. He said I still have to pay from originally the amount was $2641.75 and my deposit $600, pick up $1466 + $43.98 processing fee which was $1509 and delivery $1466 + $43.98 processing fee of $1509. Totalling $3618 which originally it was $600 deposit and $2041.75 spit into 2 payments. You know how sad I was. I am an educator and its already been hard for us educators and my budget was $3000 and I told them over and over before proceeding with this company. Now I am out of food and gas money to get to my new location with no parents who have recently passed away to help me. Now this is sad right because we have companies who we think can be trusted are not trusted! So, when the boys arrived to help move my things they started arguing, cursing and trying to call the cops on one another in front of my neighbors (I have the video to prove this) so this made me feel like Im a bad person having these unprofessional people at my house arguing and bickering at the place where I resided for years. This lasted 20-30 minutes when they should have been moving my things especially since they came 2 hours past the second window given and 4 hours from the original moving window. It won’t let me add more but they STOLE mythingsa

Absolutely the worst experience with a business I have experienced. Run.. don't walk away if you are considering using them. Their website says they are a carrier but clearly they broker with other companies. The sub contracted company Ciao Bella came on moving day and charged me almost three times the quote. Even the rep I dealt with said that this other company over inflated charges. The bill of lading had no company name or phone number on it, their workers raided my refrigerator without asking and stole drinks out of it, the inventory listed was very broad and vague. Communication was abysmal and when I could get through I got the runaround. I'm very patient and understanding but I know when I'm being played. They still have my deposit that they said they would refund me because it was a duplicate charge. But of course that didn't happen after 21 days and I had to file a dispute with Venmo. Who needs this stress especially during a move. Simply horrible.