Jodi
Your cancellation policy is quite…
Your cancellation policy is quite unclear and I had to pay for additional months after I asked to cancel my subscription

Our Co-founder and Chief Veterinary Officer Dr. Tory Waxman started Sundays as a solution to her own everyday problem: She couldn't find a dog food that was as nutritious and fresh as home-cooked meals and as convenient as dry food. And that’s how Sundays, the first fresh, air-dried food of its kind, was born. Our mission is to make it easier to be an awesome dog parent. We take the headache out of fresh food, making a nutritious and affordable solution that does require a fridge or freezer like leading raw and frozen brands. Sundays has the cleanest ingredients around; is 100% human grade; and has a Customer Care Pack who love dogs as much as you do, and are available every day for you and your pup!
Sundays for Dogs (sundaysfordogs.com) has 1,169 customer reviews on Five Star Index, with an average rating of 4.2 out of 5.
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Jodi
Your cancellation policy is quite unclear and I had to pay for additional months after I asked to cancel my subscription
Valerie C.
My dog refused to eat it. She is the pickiest dog ever. So sorry.
Response from Sundays for DogsMar 5, 2025
So sorry to hear this, Valerie! We know every pup's preferences are unique and have found that a new recipe often does the trick. Our Turkey recipe is typically a hit with pickier pups. You can check it out here if Lula is interested in giving Sundays another try: https://sundaysfordogs.com/food/turkey
customer
My dog won't eat it no matter what I do. I won't make him suffer. He got diarrhea & my vet told me to stop trying to feed him the food. He turned 9 in October & I've returned to feeding him what he ate before.
Response from Sundays for DogsMar 5, 2025
So very sorry to hear this! While Sundays is usually a great pick for pups with sensitive stomachs, we know every dog is unique. Choosing the best food for your family is ultimately most important. We hope your pup is feeling better! 💛
Doug
I ordered and paid for 144oz. and only received one 72 oz. bag. I need the other 72 oz. package to complete the order.
Response from Sundays for DogsMar 5, 2025
So sorry to hear this, Doug! It looks like our Customer Care team is on top of this and confirmed that your second bag is already on the way. We appreciate your patience while we complete Julie's order!
Madeline N.
The product was OK. I was signed up for a subscription which I didn't realize. The first order came and it was three SMALL bags of food for $286.82. They would not stop or cancel the order and then they would not take a return. They told me to donate to a shelter. Their pricing and practices are deceptive. BEWARE!
Response from Sundays for DogsMar 5, 2025
Hi Madeline! We're so sorry to hear you didn't love your Sundays experience. We send an email 48 hours ahead of every order in case you need to skip or pause your account. In this case, your subscription was not canceled until after your pup's second order went through. We apologize for any confusion on our money-back guarantee—this is valid for first orders only!
customer
After the trial the next order was delayed and when bags started arriving they began hitting my credit card for $135 a week when the subscription read every 3 weeks. Then email correspondence said I should hace cancelled it that no refund could be issued and just donate the extra bag if I didn’t need it. Like what? I need my money back $135 is a lot right now. There is poor customer service and was only able to reach them by text after which I was ignored when I expressed my issue. Going back to Ollie.
Response from Sundays for DogsMar 6, 2025
Oh no! We're so sorry to hear you had such a frustrating experience. It sounds like the delivery delay may have affected the timing of your upcoming orders—this is certainly not the norm. If you're open to giving us a second chance, we'd look to take another look at this and provide a better resolution. You're welcome to reach back out via text at (706) 786-3297, and we'll make sure to get you connected to someone ASAP.
LS
The products are great! Customer service is only via emails, there is no person who can answer the questions. Process of ordering online is beyond ridiculous and simply is impossible to navigate. And what is more ridiculous is that this terrible website is requiring to have permanently a credit card on website. I am with this company for 5 years because the dog food is good, and during all those 5 years, the company is incapable to fix all those issues.
Lev D.
This company has one of the worst subscription services out there. I ordered from them a discounted trail on January 29th and then I clicked 5 weeks after to be delivered. Instead they sent and charged me 200 on February 6th. They sent a email two days before my order that I missed but still I clicked 5 weeks and that’s what I planned on. After reading over 50 Reddit reviews of others going through the same issue and many BBB. I am not alone. Thrive market was sued for similar practices. I will be talking to my lawyer this is not right.