ANTONIO
Awful company!!
Awful company!!! Full of lies!!!!

Sundance Vacations offers destination-based travel locally and across the globe. Sundance Vacations encourages travelers to Explore, Dream and Discover amazing destinations at a fraction of the retail rate.Sundance Vacations traveler’s needs are of the utmost importance to us and we seek to create a culture where vacationing and fun go hand-in-hand. Say “hello” to more fun, more hikes, more sunsets, more sand castles, more family togetherness and most importantly, more vacations.Sundance Vacations ever-changing inventory of destinations is entirely driven by the requests of our travelers. As a travel company, we actively seek out accommodations in the most desirable locations and then pass the savings on to our travelers. At Sundance Vacations we are firmly committed to creating the best possible experience for our clients and seek to help them with their vacation needs any way we can.
Sundance Vacations (sundancevacations.com) has 236 customer reviews on Five Star Index, with an average rating of 4.3 out of 5.
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Showing 18 reviews with 1 star · Clear filters
ANTONIO
Awful company!!! Full of lies!!!!
Janice S.
We just took our third vacation with Sundance vacations and 3 for 3 they were not good! I would love to sell but now have a VIP and still not happy. The Sea and Breeze Beach Club in Tybee Island left a lot to be desired. The whole place was under renovations, as it needs it badly! The entire week was filled with construction workers all over the place. The unit itself was dirty and very noisy in the unit with all the work taking place. The pictures on the internet needs to be updated. We are very displeased with every place we have visited and did not stay the entire week in all three places.
TOMAS E.
This so called condo with full kitchen does not look like the picture that interested me to buying the Sundance program the people really nice I purchase groceries and had to throw out my chicken and steak because I couldn't cook because there's no stove to cook the property look like garbage I swear to God a motel 6 would have been a better place
LAURIE O.
I left two messages, three days later no one has called me back!!
FLORIN
The units advertised are not available. When booking the "sunsational" you can not specify a specific unit. Customer service makes promises and doesn't fulfill them.
JEREMY
At the meeting where we had purchased our Travel Advantage Network vacations from Sundance, I distinctly recall the man giving his spiel say "if you're looking for hotels we're not the place for you. We only do resorts". Now, ask yourself this question: when you think of a "resort", do you think of paying for all your toiletries & daily necessities (toilet paper, shampoo, conditioner, body wash, hand wash, dish soap, dishwasher detergent, laundry detergent, batteries, cleaning products, trash bags, napkins, paper towels...)? How about doing all the same chores you do at your own home (or worse like washing towels & your clothing at a coin operated laundry room that is up a flight of stairs & down a lengthy hallway)? How about taking out your trash & having No cleaning or up keeping service? Does that all sound like a "resort"?? We have 6 kids, teenager to toddler. We were told we'd have the 2 units next to the playground and the teenager could fish the pond on the premises. Not only are no where near there, nor is there a full sidewalk there, we come to find out it's not even the same building within the "resort" grounds. As a matter of fact, what we're in is more like an old apartment building with actually residence! Pour teenager had to cross a 4 lane highway just to fish the pond d's on the other side of the highway because the ponds were posted not fishing. To top it all off, the wall separating our 2 units is between the 2 master bedrooms & it is so thin we can clearly hear the phone conversations our son is having on the other side, so there is no privacy either! This is to be our first vacation with Sundance vacations & it is the absolute worst I've ever been on as far as the "resort" portion goes. Oh! & it would have been nice to know that the lazy river where the cool little water park is, is closed for the season! We have to walk our kids down to the other building to swim at their pools. Imagine walking 5 Littles through goose poop covered lawns to & from pools all wet & shivering, then having to use those same towels to dry off with after their showers. The fitness center, which is also at the other buildings, is closed for the entire week (not to our knowledge til we got here) for...??? My husband & teenage son had to get a week membership with the local gym! "Resort"??? Ha! A motel would have been better!
JASMINE
False advertisement! Made the presentation sound good but it’s totally opposite
SARAH G.
Absolutely the nastiest place I have ever
Response from Sundance VacationsMar 13, 2018
Hi Sarah, I am very sorry that you had that experience. Our last visit to the property reflected clean modern rooms and excellent customer service. Could you please give our Customer Care team a call and provide more detail? 1-800-264.3802. We want to fix the issues and see what has changed. Sincerely, Sundance Vacations