Sun CommunitiesReviews of suncommunities.com

Very disappointed with The Hills 55 over Community, which allows employees to rent units in park with their extended families, young children & grandchildren. They have been very negligent on caring & supervising their family, very irresponsible behavior putting the rest of the community at risk, from children running into street, unsupervised & riding irresponsible on go carts at night in the middle of road. This is not what I signed up for. BEWARE

Rent increases yearly.... went from 459 to 541 in 2 years. They don't care about their residents.... but hey, they put up new stops signs no one stops at

My wife and I got shafted by this place. Found a double wide in birch hill estates, and were prepared to buy it outright with cash to the tune of 80k and pay a years lot fees up front. Ran around for 2 days getting paperwork for the underwriters and were denied because our scores were under 600. So you guys lose out on 90k today. I'll gladly give my money to someone who is deserving of it.

Raising lot rent at 8 percent some people can't afford it and we were told it wouldn't be raised more than 5 percent a year .very disappointed in the hoa decision Do they are they allowed to run people out even if they're paying their mortgage payment and or rent and lot rent. Thx

Sun Communities purchased the community that I live in June 1, 2018. I bought my home Dec. 6, 2012. At first they did a lot of good things as well as bring in brand new homes to fill the park up. Since they have been here, we have had murders, shootings, drive by shootings, speeding because we can't drive 15 mph and the speed limit is NOT ENFORCED. We have all kinds of rules, that ARE NOT ENFORCED. There is no parking on lawns nor in the street, but yet you can drive thru here at any given time, and you will find vehicles where they aren't suppose to be, with absolutely no consequences what so ever. Stop signs mean NOTHING to most of the residents, of which who are the problem residents that need to be evicted. We have had 4 homes burn due to a 15 yr old arsonist, who got his hand slapped by a panty waste judge, instead of getting the kid the help he needs. That family is now gone, and I feel really sorry for the people around where ever the moved to! Our lot rent is going up to unGodly rates, that those of us whom are on Social Security incomes, are not going to be able to afford before to much longer, which means that they will eventually force us out of our homes as living on a fixed income we will not be able to live here, with the continuous rise of inflation. We get NOTHING but trash service and snow removal from this company. This company makes on an average of $3,300,000.00 a year off of the residents JUST FOR LOT RENT! But yet we can't get speed bumps to stop the speeding, we can't get the street lights fixed ( many has been messed up since before Covid). People have extremely horrific driveways, and they refuse to replace them. Several of us have trees that can very well come down on our homes, because they won't pay to get them taken care of. Not one rule is ever enforced unless you actually walk in the office and complain in person and then all that happens is yet another violation sent out, that doesn't get enforced. No parking in the lawns and on the streets are never enforced. The curbs around the entire community are in great disrepair and need to be replaced. Every time we ask why this hasn't been done or that hasn't been fixed, we get..."it's not in the budget"! Yet they make over 3 MILLION from the residents who are lining their pockets and living in lavish homes in beautiful tree lined communities, while we live in one of their communities that they don't care about! But then again, after reading all of these complaints...Arbor Woods isn't the only community with problems. I don't blame our office staff, as their hands are tied. They can only do what Corporate will allow them to do. We have a gal, that would be a FABULOUS Manager, whom knows all of the problems, the people, and also lives on site. I know for a fact, that this young lady cares about the community she works in. Does Sun care? No they don't. They'll just send someone new in, and the won't be here for more than 6 months. We have gone thru 6 managers since Sun purchased this community. They fired the first manager who, was the manager that managed the park before Sun purchased it, why nobody knows. The next manager embezzled money from our water bills, the next manager lied to each and everyone for the next 2 years, then we had a one that couldn't handle the mess that Sun has caused here in this community, then we had one that actually did her job, but she liked the bottle enough to the point to where she was fired, then we get someone from a Jackson community, who got herself into some stupidity with another employee and ended up quitting. Now we have no manager. And another resident wrote a review on their website, and was given the nonsense that this community is a training community!! Seriously????? I guess any lie is as good as the next, right! That is all this company does...one lie right after the other. When is it going to stop? Are us residents going to have to get really ugly and start a civil suit against these people along with get the Attorney General's office involved to get done, what we desperately need done? Maybe we all should start putting our lot rents into an Escrow account and hold the money hostage until we get done what needs to be done? Is this what Sun Communities wants? Because trust me...we can go that route if need be. And the best part about it is...it's actually LEGAL for us to do so!! So how about you get off your high horses, stop screwing those of us who keep your communities clean and looking nice, and want a safe community to live in. WE ARE NOT SAFE!! We can not walk the streets without the fear of being run over by a speeder, because we do nothing to enforce the speed limit. It does us no good to call the Sheriff's Dept, as if they don't see it, they can't do anything about it. Why you ask? Because it's private property, they have no jurisdiction. When are you going to become an HONEST company and do what is right.

Date of experience is March 03, 2023. The computer keeps changing it The onsite manager Jeffery Thompson is wrote incorrect current and correct date when filling out paperwork for payments he received on March 3, 2023. Mr. Thompson recorded the date as being Mach 2, 2023 for payments he received on March 3, 2023. Then on different receipt Mr. Jeffery Thompson falsely recorded was March 1, 2023, for payments he received on March 3, 2023. This is wrong.

We almost lived at Rolling Hills. We were looking forward to it. We decided to order a new home, since the park had just started ordering new homes after the new sewer lines were installed. We found a plan that we felt was perfect for the lot, that is along the brook. We placed an order in November 2020. The home was to be ready to close in May 2021, but there were delays, perhaps due to Covid, we waited. the home arrived in late September. We were so excited to see this complete home, but of course it needed to be set-up, before we could move in. The park management hoped that it would only be 30 days, then 60 days, but the Certificate of Occupancy, was not issued until the second week of December. We scheduled a closing and went through the whole process at the closing, but there was a catch; we were asked to pay an additional amount for the furnace we expected and more patio pavers, we agreed to pay. This caused a stir (long-er story) We could not close on December 17th. We were ready to move in furniture & appliances. We had to wait. Through an email the lender asked if we would close by the end of the year, we could not, but we were working on it. On January 5th Sun's regional VP called and said plainly "Unfortunately we are canceling your contract, we cannot wait any longer, we can't keep it in our inventory" Your deposit is at the office" Obviously we were SHOCKED, to say the least. No warning no ultimatum, here is your money back. They sold our home that same week to for a much higher price. The only other one in the inventory (yes only one other for sale) went up in price by almost $50,000. Sun is only motivated by money. Many people are missing Jensen's as a more family & people-oriented company. We are missing out on living at Rolling Hills and need to start the search for a new home all over again, but we now feel blessed that we don't have to deal with this organization. Buyer beware!

Sky Harbor is a Sun Community in NY. They have allowed a family property management company to buy 22 old run down properties and now they sublet them out to junkies, drunks, crackheads etc. No screening. We have a publicly traded company allowing an outside property management company to steal profits from the shareholders. Investors beware.