Sun CommunitiesReviews of suncommunities.com

LOT RENT IS GETTING TO THE POINT WHERE ONE HAS TO CHOOSE FOOD OR PAY THE $610 A MONTH LOT FEE. RENT GOES UP EVERY YEAR AND THE SAME LAME REASON IN GIVEN. IF YOU PLAN ON LIVING IN EGLECRAFT PARK IN EGELSTON TOWESHIP PLEASE RETHINK, YOU WILL PAY MORE EVERY YEAR AND GET LESS. THEY ALSO CHARGE $32 EXTRA FOR SEWAGE. ANOTHER EXAMPLE OF CORPORATE GREED

As a resident of a park in Matteson, Illinois, I highly recommend you never buy a piece of property that is owned by Sun communities. I live in a park called Maplebrook and under their ownership. It has been driven into the ground. They are completely unresponsive. They could care less about anything except for bleeding the park dry of every penny never answering the phone and not caring what anybody thinks This company has not invested a dime into basic maintenance let alone improvements it’s positively shameful and they don’t care Our mailboxes are falling apart. Everything is rigged up hanging by a thread. Street signs are missing the streets are crumbling Many houses look terrible because they won’t even do basic inspections. We supposedly have rules and regulations, but not one of them are being used or implemented I can’t think of one thing to point to that looks good here or is working All that matters is that they get their rent increases every year The only reason I gave one star is you can’t pick less than that

We almost lived at Rolling Hills. We were looking forward to it. We decided to order a new home, since the park had just started ordering new homes after the new sewer lines were installed. We placed an order in November 2020. The home was to be ready to close in May 2021, but there were delays, perhaps due to Covid, we waited. the home arrived in late September. We were so excited to see this complete home, but of course it needed to be set-up, before we could move in. The park management hoped that it would only be 30 days, then 60 days, but the Certificate of Occupancy, was not issued until the second week of December. We scheduled a closing and went through the whole process at the closing, but there was a catch; we were asked to pay an additional amount for the furnace we expected and more patio pavers, we agreed to pay. This caused a stir. We could not close on December 17th. We were ready to move in furniture & appliances. We had to wait. Through an email the lender asked if we would close by the end of the year, we could not, but we were working on it. On January 5th Sun's regional VP called and said plainly "Unfortunately we are canceling your contract, we cannot wait any longer, we can't keep it in our inventory" Your deposit is at the office" Obviously we were SHOCKED, to say the least. No warning no ultimatum, here is your money back. They sold our home that same week for 12K more. They closed the same day we planned, but could not wait. We had furniture & appliances to return. we had gifts that planned for the new home. The only other one in the inventory (yes only one other for sale) went up in price by almost $50,000. Management will tell people we could not get financing, which is not true, they just want to shift the blame. Sun is only motivated by money. I have a background in RV & manufactured homes. Unfortunately a new home is now 200K will be next to an antique home for 35K, which the park owner could have chosen to replace it, but have not. Sun Communities is a huge corporation, and only looks at the bottom line. Many people are missing Jensen's was a more family & people-oriented company. We are missing out on living at Rolling Hills and need to start the search for a new home all over again, but we now feel blessed that we don't have to deal with this organization. Buyer beware!

BEWARE of Sun Info IT Services and email dev.b@ corp.siits.com They hacked into my Alexa and charged me $156. US to restart my Alexa and informed me my laptop did not have a virus program (had several issues) and talked me into getting Kapersky. (Currently, have a virus on my laptop) and when I followed link to download Kapersky unable to do so. Fellow I spoke to had an East Indian accent. I am a senior and out $156.

First off I'd give them no stars if I could. I wish more people would read these reviews cuz they are very true. I would not recommend Sun communities to anyone. The office staff does not do a very good job and they've been there since Sun took over. Corporate does not listen or do anything about complaints and that's if they even answer their phone. Anyone can move in, they offer $299 - 399 specials to move in. (I paid $2400 to move in 7 years ago.) So people stay two or three months destroy a brand new home and get evicted 2 months later, then they start all over again with the specials. They advertise they have 24/7 security and they do not. They charge tenants $3 a month for a few hours a week at the gates if that anymore. we now have shootings, police in here all the time, vandalism and theft since they took over about 3 years ago. They seem to care more about Money Then they do about our safety or concerns. We just want a nice, secure, safe, pleasant place to live. I'm referring to the Location in Flint Michigan-Pineview.

I have lived in a Sun owned park for 11 years, in Stewartville, Minnesota. I have had to call police on a drunk manager who showed up on my deck and wanted to fist fight, law enforcement removed him and made him walk away or get a D.U.I.. This manager was later fired for embezzlement. Manager gave me copies of their records proving they overcharged for water and sewer. Had 2 swat teams raid next door , found loaded drug needles in my yard. This went on for two years, 22 police reports in two years, but they can't be evicted. Slumlords are what they really are. Our park is unsafe, full of meth heads, dirty, and did I say unsafe. Don't move here, you will be trapped by a company that doesn't think of you as a human being, but as a checkmark on a spreadsheet. It's to late for me, but you can definitely do better for your family.

Management by intimidation. Slow on their improvements but quick to harass residents to get repairs done after the once in 500 years Hurricane. Greedy…..self-serving…..money hungry…..worse every year. Don’t do it.

If I could give them a zero, I would! My pup was killed in Jan. 2023 shortly after they dropped their pet policies. Another small dog was killed in May and a 3rd dog was just killed a few weeks ago. ALL WERE KILLED BY DOGS THAT PREVIOUSLY WERE NOT ALLOWED BY THE PET POLICY! SUN DOESNT CARE!! I was also told they were committed to a dog park in March of 2023....no dog park as of October. If you have a small dog, beware that Sun takes any dog, any breed , any size!