Sun CommunitiesReviews of suncommunities.com

Just greedy people with small minds and big egos! Absolutely NO respect and NO help from Corporate Officials who let Park Management ie SALES people run their fiefdoms free from supervision! DO NOT BUY from Sun Homes, especially in Grass Valley CA!

I bought my home in the sun community called Oak Ridge in Manteno, IL. It was once a beautiful and safe community. Stacy the original manager when I moved in was fair and direct. I liked her and everyone here felt safe. Since she was replaced with this current manager, this park has become unsafe, filthy and an all-around ghetto place to live. This manager allows her friends and family to do whatever they please and she comes at those of us who are not her friends and family, she leaves violation letters threatening fines. She has violated my 1st amendment rights on several occasions. There are rules that we live by here that we actually pay to enjoy. This is SUPPOSED to be a 55 and older community but this manager allows everyone to live here, kids and the like. Her own family drives at 50 mph through the park, running me off the road, but because it's her friends and family, its ok by her. I have asked this manager for help with something that she was there to help the sr citizens with and her reply was no. She is unbearably rude and does nothing whatsoever to maintain the integrity of this park. Everyone who has had an interaction with her has said the very same thing. She does nothing for those of us who pay to live here at a growing rate of 6% EVERY YEAR and for what??? There is currently a garage sale going on in this park that is 4 days long every week for the past month. Cars are running over the landscaping that WE have to pay for and now, have to pay to repair. These nonstop cars block us in and out of our own driveways. I spoke with this manager as the city of Manteno informed us that is what we had to do, when we called. They informed us that this month-long garbage sale is a violation of many laws, and nothing is done by the manager here. No surprise, whatsoever. If it were anyone else in this park, I can say with utmost certainty, we'd be shut down. There are certain bylaws that must be agreed to when moving in to this park, one of which is that no aggressive breed dogs will be permitted. Since this manager has taken over, there are 3 pit bulls living in this park. Two were seen chasing the amazon driver back into his truck when they got out. Imagine if it happened to someone's elderly parent while walking their small dogs? This is just a snippet of the insanity that has become our new normal here in the Oak Ridge trailer park. I never used to refer to it as a trailer park but since this manager has taken over and is allowing so much to go on, its now trailer trash and I will be looking to see if I can sell to the lowest common denominator who can meet my asking price. So, if it happens to be dog fighters, prostitutes, gang bangers and the like, it won't matter to this manager. She lets kids, pit bulls, criminal activity (illegal month-long garbage sales and the like) to go on. If you try to find her, she lives in the park, so she is rarely in the office, leaving us PAYING residents to fend for ourselves. Not what we pay for. Buyer beware of the Sun Communities. They put block busters in and destroy from within. You are not safe here with this type of management.

When I moved into this community lot rent was 549. Each year it goes up, currently at 633. $84 increase over 2 years, this is LUDACRIS! As a home owner we get ZERO for this lot rent. We pay not only Lot rent but also property taxes. We have a HUGE issue with Wild Critters and we can't even get traps set to get them. We RENT the land that our home is sitting on. However, they refuse to help home owners, I have called exterminator, and they want $175 first animal and $60 each additional PLUS I have to pay for insurance to fix any damage under the home. Help make this make sense to me? I have emailed the Corproate 4 times, called and left messages at Corporate and local office, HIGHER management and NOBODY CARES to Return calls. WHAT DO HOME OWNERS GET FOR THEIR LOT RENT MONEY????

I’ve been at Sunrise Estates in Banning, California for almost 3 years now. When I first came in, it was very strange that management had everything still closed down from Covid. We couldn’t use the clubhouse. We couldn’t use the pool for quite some time. Now we have new management which I very much I am pleased with, although Sun communities has made so many promises, and we have yet to see any change. We’re paying $150 pass-through tax which is paying their property taxes on land we do not own. What this means is that if you bought a newer home and have a mortgage you’re paying 2 property taxes. Now we have a situation to where they put a new lock on the pool gate yet the door to the laundry room, which gives you access to the pool doesn’t lock, they leave the windows open at night, making it very easy for anybody, even a non-resident, to come in use the shower facilities or the pool. The pool is constantly cloudy, 2 weeks ago the Health Dept. shut it down. Unfortunately that and a pool table are the only amenities that we have. These are supposed to be the years where I’ve retired, I should be able to enjoy my golden years yet I’m constantly worried about what’s going to happen next. The park is declining. I sincerely hope that something changes, although it’s quite sad because if you move, you have to wait for your place to sell. You still have to pay space rent. You still have to pay the pass-through tax and other peoples homes looking the way that they do and the amenities not being available makes the value of your home go down so it’s hard to sell.

We live in a Sun Communities property in Carrollton, TX. We moved in last October, 2023. Since then, the property has significantly declined. The laundry rooms are always nasty and dirty with dog hair everywhere. The bathrooms are marginal. There is an awful smell (leaking propane?) that hits you when you walk into the laundry and attached bathrooms making you want to gag. The lots are $791 to park your own RV! For what!? It’s cramped with virtually no grass. Someone let their dog crap in the street and didn’t pick it up. The washers and dryers are “maintained” I use that word loosely, by CSC. Most of the time many are out of order. They raised the rent nearly $50, but must have had a revolt bc many people vacated. They ended up lowering the rent back down to $791. They were losing too much business. That’s how the market works in a good way! We will never stay in another Sun Community and are only here til next May 1, 2025 or until we find something better. I have complained multiple times via email and in person regarding the issues. Nothing really changes. I could say a lot more, but will keep it brief.

If I could give less stars, I would because they deserve negative. Like others in the comment section I have a very similar experience with sun communities. I’ve lived here for two years and when I first moved in, I was only here for six months and already had a huge rent increase and again the following year, I’m sure another is on the way come January. And then imagine my surprise when I learn about pass through taxes, yes, paying taxes on land that you don’t even own, talk about corporate greed. They’re making a fortune, robbing senior citizens. I moved to a 55 and over so the rent would be affordable and now even with a job, thank goodness I’m not on a fixed income, it is unaffordable already. Not to mention, they do nothing around the park as far as being infested with wasps and armadillos running rampant through the park eating everybody’s ductwork under their homes. Anyone that rents from Sun communities all you’re doing is filling the pockets of people floating around in their yachts!! I will never buy another property if it’s in a Sun community!!!

Local Sun management office sent out an announcement pertaining to a "peace" rally at a local church. Sun has no business trying to influence my beliefs by sending out religious propaganda. ended up requesting that my contact information be deleted, met with snarky comments from District manager about not receiving announcements.

I have pictures that show what my mobile home looks like underneath. I have lived there since 11/30/23 and never looked behind the skirting until 2 weeks ago and I was shocked and outraged. There is insulation hanging down, moldy boards and no vapor barrier. I had a 4 point inspection that was satisfactory but I did not realize that I should have had a full inspection. Since I purchased the home from the park I assumed that they would have completed repair work from any hurricane damage. I was told the park replaced all the laminate and fresh paint. Once I moved in I noticed a musty smell and the floors were a little soft but I bought it as is. I then decided to sell my home and I had to reduce the price because the floors need to be replaced. Now I have a sewer gas smell and when the plumber came out I saw what was underneath. This smell comes and goes and it probably isn't safe to stay here in the home. I was told by the Corporate office that they inspected it and did not find any issues under the home. It was also assessed by the County inspectors and they found no substantial damage. My insurance is not covering any of this. So I am going to have to pay for repairs that I cannot afford and try to sell it or sell it as is for a greater loss. I was so excited to move into Colony in the Wood because I thought it was a great community. I was newly divorced and on my own and I feel the park took advantage of me. I have learned a lesson to never ever trust any company but this lesson has cost me dearly. So don't make the same mistake that I did.