Sun CommunitiesReviews of suncommunities.com

This is the worst company I have ever dealt with . Renters and buyers - BEWARE- They do not care about you. They left us in Phoenix La Casa Blanca with no AC. The issue was brought up more than once over the last two years and it finally went kaput. Their response - here is a portable ac unit! The are terrible people. The senior management - especially that of Region 19 and the RVP of operations for Region 19 is incredibly inhumane. She is insulting, she does not answer your questions, she does not answer your emails.

If you bounce a check once, just once they do not forgive you!!! They stop communicating with you. You cannot use their portal to make payments!! They will not accept your personal check!! You are basically screwed if you have a bankruptcy.. which has nothing to do with them.. you are better off writing a letter or contacting state attorney general and file a complaint with them!!! They will look into it and do something!! I know it works because I did!! Don’t fall for their nice character!! They don’t care about you. It’s the bottom dollar they care about.. biggest slumlords in the state of Michigan!!

We have lived in the Sun Communities Hawaiian Gardens mobile home park since 1988(38 years). The first 20 years we lived here were very good. The park was well kept then,the residents took pride in keeping their lots clean and beautiful. The park management made sure to keep up on getting residents to keep their lots clean and clutter free. The park started significantly going downhill in the last 18 years. The park owners (SUN COMMUNITIES) do absolutely nothing to maintain the park anymore. The back part of the park gets massively flooded every time it rains. The owners have switched trash collection companies from Republic to Priority Waste Management who will only pick up one trash can unless you pay $13.00 monthly for an extra trash can. So that leaves residents with a very limited amount of garbage that they can put out on trash pickup day,so many residents have trash in their yards with no way to get it out. Just as recently as yesterday (March 31st,2026) they had to close one end of the main road because of a large sinkhole. Hawaiian Gardens has turned into the stereotypical trailer park. It used to be a “mobile home community” but not anymore. Now it’s stereotype.

this is the highest I have ever paid to stay AT A PARK, and nothing advertised works, the Wi-Fi doesn't work, no water pressure, no quiet stay, restrooms don't work, showers don't work no hot water for showers or laundry this place is a total dive, if you get mail you have to wait for them to open to get it so good luck with that, the place is dirty unkept and nothing works, hi rates for nothing so only stay with sun communities if you like throwing your money away. The only good thing about the place is the staff Teri is nice

Sun community and office liston ro a person that had been caught in lies. She is a evil person, ask her neighbors. Hard working person that keeps there head down causes no problems. Even worked for Sun community.. Since listening to the a person that is vindicated and lies. The park decions is wrong, But we have drug houses pedifiles and big dogs, Liveing with a employlee that works in the park is ok. Sun community is not consisted and no compassion. ITS ABOUT MONEY AND THROWING PE0PE

Today January 8 2026 I recently work for Sun Communities-Pinebrook Village in Grand Rapids happy to be a hard worker and keeping the place in place. I am quit the job of maintenance technician because of: 1- The manager is really awful person, he is really a nasty person because he talks crap about the residents and customers braking the rules of privacy ( he doesn’t respect the people he just criticizes everyone thinking that he is better than any one , he don’t care about no one he only care about him self he is not to courteous with the residents and me the worker. 2- One day I was talking to him about one of his trips to some place where the company pay for it mind while y are in a meeting or conference and this person told me that maybe the corporation send us together and we both can go and have fun mind while we have the conference, they have hot tub pools and drinks every hour but at the same time he was insinuating that we are going to have fun the two of us and there is pools, drinks etc every time on those trips. I don’t say anything to the corporate but I am doing that now because I just resigned today. 3- this person or manager don’t help their workers to get a decent rent in their mobile home complex ( I understand I have a few pets but they all have papers has a support animals ) but I never get the rent because he was sending text crying about he have to talk with someone from the corporate about the animals but he never did. I don’t want to rent if this person is giving me and my girlfriend a hard time. 4- I work last Friday or Saturday at night for 3 hours for an emergency and he told me he will add those hours has overtime but later he came out with a new excuse, he or they never pay me the 3 overtime hours I work that day. What he did is he just pay them has normal hours ( and this is broken the law and not respecting the workers ) they are taking yre money and yre time is not well pay. He came with an excuse of I didn’t pay them has overtime because y only did 39 hours this week so because I didn’t reach the 40 hours they don’t pay me my overtime, just excuses. 40 hours or less yre company has to pay overtime, that’s not professional to take yre money and time like that and a complete lack of respect to us the workers because overtime is outside yre normal hours and again don’t matter if y have or do 10,20,30or 40 hours they need to pay y overtime because is outside yre normal time. So with excuses they are braking our rights and using manipulation. Not Good on our rights 5- I was applying for a rent when Wesley the manager told me that i was in need of my girlfriend to sign some papers and this manager turns into a different person with some despotism when I tell him I will bring my girlfriend to sign. He didn’t listen so He print some papers for me to take home a few seconds later after i told him that she can come after work to sign, so i take them to my car and and before i went home , I talk to my girlfriend if she can take a few minutes after her work to sign a paper in the office so after that i told him about she was coming so no need to sign papers at home if we can do it at the office and I don’t know why but when she came he was mad not friendly and tell me why do I bring her, when he told me that I front of my girlfriend and a future resident, that make me feel so bad inside, I feel bad and hurt because I really work hard with this manager in making the place 100 % safe and clean. 6- One time I we was talking with this person about a web created on facebook about our Sun Communities and before he found that page he have on his Desktop a facebook page open with all kind of almost naked men’s with little clothes on, I didn’t mind because everyone has personal life but for me that wasn’t to professional because under the company regulations that is prohibited ( only work stuff ) not personal Facebook stuff. Thanks Sincerely Alfredo

I have been living in Sun communities for almost 20 years since they took over from carefree and has really changed the perspectives that were written no one on the 40 they are in violation of breaking these rules I was the last HOA president so I know what the rules are when I point out to management they single me out for any little violations like parking in the street during the day is not allowed when was that put into effect it only says overnight parking on street in my perspective I thought you needed 80% of the park to vote this in they don't like me at all because I point out all the inaccuracies that they are not doing Gates been broken for months sprinkle systems on paying for haven't been broken and not working well for 10 years or more I'd like to know what lawyer I can get to personally sue the management in the office and son at the same time if anyone can help me out there let me know during covid I was told to finish the signing of my house or get evicted I said I'm doing it myself and there's nothing wrong with my home I'm improving it well the house next door has a disabled car in the driveway holes in the skirting and they are renting which was a no no that I know of you can't rent so they are just breaking the rules to fit themselves and then when you squawk about it they come after you one girl in the office passed by at least 400 violations to come to my house put a note on my car because I was parked 2 in on the grass with my truck I'm being singled out and I wanted to stop any help would be appreciated

Management is indifferent to tenants, to workers, to quality of life issues in the community. The priorities are not the community and as a result, the best people as leaving. Garbage people are being welcomed with drug dealing rampant, bad behavior, and an indifferent management. On the hottest Summer in record, the pool is closed to fix pavers-a project that could have been done at the end of the season rather than on Labor day weekend. Major pot holes go unrepaired. After the hurricanes, raw sewage was left along dozens of lots and renters were never assisted with cleanup of their flooded homes. Crime is deliberately underreported and incidents of harassment are never addressed.