Jacqueline K.
DISGUSTING MANAGEMENT BEHAVIOR
I live in Vista Del Lago Mobile Home Park in Scotts Valley, CA. My (divorced/single) Mother was the original owner of my 1974 Trailer. Unfortunately she became ill & I (single/widowed mother) chose to move in with her to care for her, along with 2 of my 3 children (my oldest was out on his own). From the moment my mother moved in here, there were issues with the management. They target SINGLE woman/mothers for some sick reason. The unit next door was bought & the fence was moved closer to moms w/ no proof of where the property lines were. Mom was disabled & rode a scooter & couldnt go on that side of the trailer b/c it was to tight! When questioned, was told to have her prop surveyed! Mom couldnt afford that! I lost my mother 03/19 & then had to apply to live here. WITHOUT my consent the management felt they had the right to discuss & LIE about my application process w/ siblings! It is a husband & wife that run this place & I immediately threatened them with a HUGE lawsuit. Well, that solidified the fact that I would be their next "target"! My children were 17 & 11 at that time. My daughter had just gotten her first car & my son is really into riding scooters(the push kind) Now I know the rule is no parking in visitor parking unless its between 10pm-7am and no scootering on "community roads". Well there happen to be a car similar to my daughters in visitor parking & I went to pay rent & was RUDELY & abrasively told that my daughter has received NUMEROUS tickets for parking there, that a letter was being filed in my file & if they see it again it will be towed! I calmly replied back that no she has not received ANY tickets, there better not be a falsified letter in my file and go ahead & tow it because its not mine! I then asked if they checked the lic. plate #! What do ya know! it was a neighbors friend visiting from out of town! My son rides his scooter (yes he has been in trouble a few times trying to ride it down the hill to go outside the park because it is faster), HOWEVER, i dont care what my son does on his scooter (aside from being harmful or damaging property) IT DOES NOT GIVE MANAGEMENT THE RIGHT TRESPASS ONTO MY PROPERTY & STEEL HIS SCOOTER & LOCK IT UP IN THEIR OFFICE! That is exactly what they did & said they were leaving town & he can get it the next week! I was at work & got a call from my son (sobbing) telling me what happened. I immediately called the office # at 4:00pm, before closing. They did not answer & I left a message that if my son's scooter was not in my carport by the time i get home at 5:30pm I would be contacting the local police & pressing charges against them from trespassing, theft and harassment of not only me but my 11 year old son! Strange, the scooter was there when i got home. Management as well as the maintenance guy, have continued to harass and target me, my children, their friends & the other SINGLE moms or SINGLE grandmothers here in the park! The maintenance guy creepily stares at my daughter and kept questioning her as to when she would be 18! COMPLETELY inappropriate! I went straight to him & let him know that if he so much as glances her way I would castrate him! They threaten eviction, to take kids items, they yell, cuss & harass the kids constantly & ONLY when the adults aren't around to protect them. When an adult is there, they dont say a word. I've tested this! Stood outside watching my son scooter IN OUR DRIVEWAY & management rode by 3 times, didn't say a word. I went inside & sure enough, they stopped & rudely reprimanded my son stating he was NOT allowed to even be on his scooter with in the park! My daughters friends would come over and park in visitor parking BECAUSE THEY ARE VISITING! Countless times they have been there maybe 15-20 min and already management ticketed their vehicle! The rule is 72 hours before a ticket is given. At times I have parked in front of my house to unload items, or when i have workers at my house. the maintenance guy actually rode by YELLING "youre in the F-ing way!" then tried to instigate a fight with my worker! i went out & he looked at me & lied to my face saying "i just nicely asked him to move". I've been accused of violating rules by "having numerous people living w/ me", this is simply NOT true. My house is a kid favorite to be at because we have fun & play games... a healthy & safe place esp. during COVID - They don't all live w/ me! This is just a few examples of what I have experienced & I am absolutely fed up with the BULLYING that goes on here! Sun Communities NEEDS TO FIRE THIS ENTIRE MANAGEMENT AND MAINTENCE STAFF & get competent employees that are polite & more importantly employees that do NOT ABUSE THEIR AUTHORITY or HARRASS AND TARGET CERTAIN INDIVIDUALS!! If something is not done I can assure you the next step will be to go to the news & social media to expose management of their disgusting behavior! Infuriated Resident, Jacqueline Kain

