SuncentAutoReviews of suncentauto.com

WTF?!?...If your gonna offer products to those on the west coast with a west coast address and area code. You should be open on west coast hours! I'd like to know why I havent received my order and cant even talk to someone at least from India to tell me over the phone they dont know where it is! The tracking shows my order on the way for the past week and its coming from a warehouse 15 miles away from me. Thats crazy!

They have a terrible refund support. I have emailed them about sending back wheel spacers with the wrong thread type and haven’t gotten a response. Even the tracking on this package never worked it just showed up about a week after they originally said it would be here. I would advise not using this company for anything you need.

I'm thinking fake company - when i put in the tracking order they say they cannot find it, however it has shipped. i called 3 pm WST - they have not responded - 3 days ago. GOing to try to get my money back. This may very well be fraud.

I ordered wheel adapters for my brother's truck. On the ordering page, it stated parts will fit truck. When the parts arrived. They were too small.. the parts were never used, and were still in their original box.. i contacted these dirty rats. They told me, it's my fault I ordered the wrong part. I can send the adapters back, but I have to pay the shipping cost, or I can keep the parts and they will give me $25 to be done with the refund process. Now they telling me, I have to send them a tracking number before my refund process will begin.. i called them the first day, my calls went thru. Called the next day, my number is blocked and goes straight to voice mail.. they deserve a BIG 0 for my rating score.

I ordered from here a little over a week ago and still didn’t receive my package.

I ordered a catalytic converter and the part didn’t fit my car. I called multiple times with no response. I finally get in touch with someone and they tell me that I’ll get an email. I never got the email, so I requested another return label via email. They ask me questions about my car. After replying I then get told I have to pay for the return shipping. I asked if they can at least go half because I shouldn’t have to pay to send the product back. The response I get next was it’s after the 90 day return now so they will offer me a 15% discount on my next order within 30 days. This place is a scam. They claim they replied back to me and I ignored the email. Like let’s be for real… why would I ignore an email and I paid over $200 for this junk, smh?? This site is a scam and they email you back in the middle of the night. I checked my junk folder and no I didn’t get a response there either. But I guess I’m out of $212, smh. It’s better to pay more for a guarantee part than save money and waste it. SCAM SCAM SCAM

The LED light only lasted a little over a year.(the stock bulbs I replaced were 6 years old and still working) When I asked how long I should expect them to last I was told by the rep "about a year". I drove around with one light for a month waiting for Suncent Auto to get the correct information I needed to replace the part.(I needed the part number of the low beam I had originally ordered so it would match the bulbs I had purchased) Stand behind what you sell!!!

I ordered a part for my car but was sent a part that does not fit my car. I have requested a refund but no one is responding to the emails or voice messages...I just want my money back it 200.00 for God sake! Please do not buy anything from this company it appears to be a scam After posting this review someone called me and said it would take 3-5 business days for a return address therfore it will be even longer for my refund...this is ridiculous! No one should ever have to wait this long for a return address or label....I even offered to pay for the return but was told I had to wait on an email! Ridiculous I did receive a call from someone on behalf of Suncent after this review! I was told I would be receiving an email with a label in 3-5 business days so I'm not lieing....my order # IS-SA-1000219973