Rachelle C.
Right shoulder button stuck
Right shoulder button stuck on a down position. Item arrived late. Customer service not very helpful.
Welcome to SumoShopStore, your one-stop shop for premium refurbished gaming consoles and accessories. With over six years of experience in the industry, we are passionate about providing high-quality, upgraded gaming products that bring nostalgia to life and enhance modern gaming experiences. Our goal is to ensure every customer enjoys the magic of gaming—whether they're reliving their favorite childhood moments or exploring the latest innovations.We strive to make gaming accessible, fun, and unforgettable for everyone. Our products are crafted with care, focusing on quality and the joy of gaming. For content creators and influencers, we also offer collaboration opportunities through our rewards program, providing commissions and exclusive discounts to help bring our vision to more gaming enthusiasts.
SumoShopStore (sumoshopstore.com) has 216 customer reviews on Five Star Index, with an average rating of 3.6 out of 5.
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Rachelle C.
Right shoulder button stuck on a down position. Item arrived late. Customer service not very helpful.
Tomas
My Nintendo 3Ds XL came perfect. Brand new. Love it. I give 3 stars, according to me 47 days to received the product isn't a nice thing. Think twice if you are buying this as a gift or whatever. (Italy)
Jordan
Everything is good except for one of the buttons that jam and doesn’t actuate sometimes, should’ve gotten the tactile clicks instead.
Shakir Muwwakkil S.
It took forever to receive my order.
Ricardo F.
I waited a month and 2 weeks for my game system finally got the system and only has about 20 games and I don’t play about 12 of them if it wasn’t for the GOD OF WAR and Assassin Creed games I would have sent it back for a refund
BaiyLea G.
I do like my console, but I think you guys are definitely overcharging when it comes to the consoles. I don’t like the fact that you all put that giant sticker over the PSP that took forever to get off. I get wanting to promote the brand, but you can literally just put a sticker in the bag versus putting it all over the PSP and almost tearing up the PSP. Then on top of that, it literally took an entire month plus for me to receive my PSP 3000. Which was absolutely ridiculous. Then the tracking on the thing wasn’t working, so it’s just a lot that you guys need to fix within the system of being able to get the consoles to people quickly and not take a month plus.
Response from SumoShopStoreJun 2, 2026
Hi BaiyLea, Thank you for reaching out and sharing your valuable feedback. We are happy to know that you like the product. For the other things, we have noted and will definitely make changes where needed. You can reach us out any time at [email protected] if you have any questions.
Bryan
The triangle button is very off and makes it look ridiculous.
Response from SumoShopStoreJun 2, 2026
Hi Bryan, Please reach us at [email protected]. Our team will assist you.
Angel Rocha B.
Hice mi pedido de una psvita 1000 con 32gb de memoria desde slp, México el 31 de marzo y recibí mi pedido el 15 de mayo, apesar de que la página indicaba que me llegaría el 18 de abril. Me llegue a poner en contacto con soporte debido a que no tenía ninguna actualización sobre mi pedido, me respondieron amablemente y me dijeron que lo mandarían una semana después, Espere la semana y nada, volví a insistir y está vez me dieron una fecha más exacta y me dijeron que tenían problemas con el envío. Espere hasta que finalmente llegó en un empaque y embalaje que se siente muy premium o por lo menos de buena calidad. En la caja me incluyeron la consola, cargador, un llavero y un sticker. Al encender la consola, me puse a comprobar que todo y funcionará y asi fue, todo funcionaba correctamente lo único que malo es que el botón triángulo está un poco atorado pero funciona y la pantalla tiene sus manchitas en entornos obscuros muy específicos(normal por las pantallas oled de la época), no afecta para nada la experiencia. Detalles a mencionar es que no venía con juegos, solamente la magia y sus apps además de que no tiene los stickers en la parte de abajo del código de barras y número de serie además que al iniciar la consola tiene un intro personalizado de la sumo store, que es fácil de quitar si te molesta ya que solo se trata de un plugin, también venía desactivada la pantalla de desbloqueo(la de deslizar la hoja) por defecto que también es un plugin. Me gustó la compra apesar de las desventajas y tardanza, creo que no es para todos está página o compra pero si buscas una vita en buenas condiciones pues no es mala opción porque es verdad que incluso el precio es algo alto.
Response from SumoShopStoreJun 2, 2026
Hola, Angel: Gracias por ponerte en contacto con nosotros y compartir tus valiosos comentarios. Nos alegra saber que te gusta el producto. En cuanto al resto, hemos tomado nota y, sin duda, haremos los cambios necesarios. Si tienes alguna pregunta, puedes escribirnos en cualquier momento a [email protected].