Summit Racing EquipmentReviews of summitracing.com

I ordered four shock absorbers,they did not fit properly. The repair shop had to modify them to fit, They charged extra and customer service could do nothing for me because I modified them. The money I saved on the part was eaten up by the extra charges from the shop

One of the worst on-line retailers I've ever dealt with. Ordered a product which appeared to be in stock and ready to ship. Not only did they not have the item but neither did their distributor. They would not allow me to cancel the order as they said they'd have to confirm the distributor didn't ship it. Didn't hear back from them so I called to see what's going on. They said they'd contact the distributor and call me back. About an hour later I get an email saying the item had shipped and a UPS tracking # was given. This tracking # was not my order and going to someone else in Michigan. Called them back and explained to CS again...I asked them to put me on hold and call the distributor and they would not do it. I did a little detective work and figured out the distributor was Helmet House...based out of CA with warehouse in South Haven, MS. I called the CA office and they assured me the item I ordered was still on back order and they'd been without stock for quite a while. They confirmed there was no chance my item shipped yesterday. Now back on death-hold with this worthless CS department. NEVER AGAIN!!!!...So after holding for 40 minutes the CS agent still refused to cancel the order and tried to put me off again. After arguing with him he agreed to call the distributor while I was on hold, 15 minutes later he comes back and tells me I was correct. They do not have stock and my order did not ship out. I asked him to put me on hold while he cancelled the order. He gave me the runaround about how he couldn't do it but assured me he make it happen. Still not done and the business day is over. Glad I used Paypal to pay these clowns, just got done filing a claim.

you will never get your parts or tires or attention so may as well cancell your order and get money back staff is rude, nobody knows what is going on and if you are lucky after 4 days of calling to get someone on the phone to tell you they don't know what is going on bad business!!!

Say "Estimated shipping : today" you make your order and then it change to "Available in 10 days" ??? They obviously make money on the shipping cost. Seriously +50$ of shipping to france for a stupid tiny connector?? I get it why now they don't sell internationnaly with ebay. They don't make money on internationnal orders with them because you pay ebay to send it to you. Summit Racing are thieft.

Is cheaters, send not same part as shown on website, advertise with raccing equipment. But custumer service is slower than camel

they sell items they dont have, the shipping date changed every week for 3 moths and then they cancelled it. i asked why they cancelled but nobody knew it. still waiting for my money back. time to try another supplier

Ordered items on line and when they came in it was not what I anticipated, I live in Alaska and just cause I do they would NOT pay for return freight. This is the united states not some third world country. Never buy from these guys again and we have several people here that buy from Summit. I will steer them to different company!

I spent over 4000 dollars at summit a couple weeks ago I had some questions on a engine I purchased the feller”maverick” was ignorant when he found out I wasn’t buying just had questions he then offered me no 0 info at all he shortly hung up after I asked if he was there to just take my money and not to help anyone after they buy from him! I called jegs they offered me all of the info plus a lot more on the engine I bought from there competitor . I wish I would have bought from jegs they are polite, knowledgeable in the mechanical field and willing to help no matter what. Honestly ppl jegs is the way to go in the last year I’ve wasted 8-9000 dollars at summit same result every time. Just learn from my mistakes!