Summit Racing EquipmentReviews of summitracing.com

Seems they tell you in-stock & take your order. Then you get 1/2 an order w no end in sight for the remainder. Cant even cancel it until the “ship period is over” huh ? W T F

The worst customer service ever, could not be delt with online as i'm a uk customer, i needed to find out if parts they had sent me would indeed fit my truck as it appeared the wrong ones had been sent, so i phoned them, i spoke to a woman called Angela who was not at all helpful but did put me on hold so she could find someone who could answer my questions, i was on hold for 18 minutes, and was then hung up on, that phonecall cost me £45 because they requested i phone them to find out, if thats american customer service then i want no part of Summit or their products.

I ordered a crate motor from summit a week ago. I'm guessing its still sitting on there loading dock because for the past 5 days, it just says ready to ship. And the provided tracking number for fedex doesnt come up as a valid number at fedexs site. There text messaging support system is useless. It took 2 days to get a reponse I have about $1000 in accessories I need to order to complete the installation. Im seriously thinking of going somewhere else

Worst custumer service ever. Nightmare for carparts.

Summit racing used to be my go to place for almost everything. I've been trying to sign into my 1 account and couldn't get in so I tried signing in to the other one and couldn't so I sent them an email and the response was there's 2 accounts to that email address I replied correct there always has been and it hasn't ever been a problem before the response was sorry it is now, do you want to merge the accounts ? Summit has lost my business.

I went to order an early x mass presents for my friend two t-shirts. I had received their catalog two days before hand. When I placed the order I was told the price was 2 dollars more then in the catalog. The lady who took my order said she would transfer me to her supervisor. Who checked the price against the catalog, then checked the price against the web site, all over 2 dollars, said she would need to talk to her supervisor. I told her to forget it, we had not even talked about shipping. I do not need customer service like that, I wanted to send them an email to say do not seen me any more catalogs. It is grayed out so yu can not do it. Last time I do business with them ever.

Después de realizar el pedido y seleccionar el método de envío, no se especifica que SUMMIT RACING NO se hace cargo de los impuestos y aranceles que pueda generar al llegar al país de destino, en mi caso a supuesto casi 100,00€ más..al llegar a España. No volveré a comprar nunca mas en su pagina...

I bought thousands of dollars of parts for a project. Because of the size of the order I called it in to one of their specialists. They sent me one wrong part which caused many troubles for me including purchasing three different brackets to accommodate what finally was properly diagnosed as Summits mistake. I called and they admitted the blame, said that they would exchange at no charge, if I pay to ship it back to them...then, once they received it, told me I would need to pay. I found both the method as well as the speed of their customer service was extremely poor. I would never purchase from them again and would actually recommend against doing business with them. All this over a $200 pump and after spending thousands on that one order. Horrible.