Summit Racing EquipmentReviews of summitracing.com

And again no stars!!!! This is the second time I am placing a rewiev on this bad company, regarding order number 138857.. They shipped a springkit partnumber TFS-2500286, where there were missing 4 out of 16 ID locaters... That I found out, after my engine were pulled apart... Contacted Summit Racing with the problem, expected that they would ship me a new kit without any problems... BUT NOOOOOO, again they prove, when you have payed, you are dead to them.... first they offered to ship me the missing id locaters, fine by me, checked the order and surprise, wrong parts where about to be shipped, contacted summit and made them aware of the error, 4 days is now gone, and to my horror, they missing parts are not to be delivered befor oktober!!!! What the h... , Am I suppose to walk to work because of Summit racing lack of customer service???? They should ship me a new kit without any discussion, and a return shipping qoute for the kit that were missing parts!!!

I live in Germany tried to place an order using my USAA (San Antonio Bank) credit card. summit says they can't process my card without me sending them copies because it is a foreign account. Again, this is for a US bank account. My other option is paypal. Every other company I buy stuff from in the US can process my payment and businesses in Germany accept this US issued card. I won't bother to look at summit's site anymore. From what I see they have a poor reputation so I am probably better of anyway!

I have been waiting on a toolbox for over 4 months and decided to ask for refund! I could have rode my 10-speed there and back and picked it up from where it was supposed to be shipped (inside USA) 4 or 5 times already!! COME ON??¿¿!!🤔😡

Ordered a new hitch cargo carrier from Summit, but instead got a used item that was dirty, broken & rusted. I called to report this that same day. We ended up having to pay more through another retailer that I had to make a last minute drive 45 miles each way to pick up, so that we could leave on schedule. When I called Summit, they told me I could return the item upon our return. After our return, I first chatted online with a representative who sent me a return label and said I would be reimbursed when they got the item back & that I could drop the item off at a UPS store or request a pickup. So after all the inconvenience and extra expense, and having never received the item I ordered (just a piece of broken & rusted junk that I then had to spend more time/effort to return), I go online to find out that a pickup would require a fee to UPS, because Summit did not authorize a pickup. After another long call with Summit, they authorized a prepaid label, but when they received the item, they charged me for shipping! This company is a joke.

I _WAS_ a Summit Racing customer, however, their customer service has gone to zero. I ordered some supplies that were "In stock. Ready to ship the same day" and it has been a week. They still have not shipped and when I enquired about cancelling the order they sent me a message saying it has shipped and sent me the tracking number as proof. Of course the tracking number they sent me shows it HAS NOT shipped. They just sent the tracking number thinking it would somehow keep me happy. This place was good now it seems they are a business with shady practices. Is it too much to ask to just be honest with your customers? I am never buying from them again. I will pay more for honest customer service.

I purchased an optispark for my 94 Corvette. It was totally defective and took 6 hours to install. Yes I was given a refund but I was charged shipping both ways. Buying a defective part from Summit Racing cost me 6 hours and $35. spoke to company rep only got excuses. Avoid these guys. Sell low quality merchandise.

On May 8th I contacted one of thier sales staff requesting some lifters for my 2012 Hemi. Nobody else had them he called thier supplier who informed him they had lots on the shelf. So I decided to go with them and purchase these lifters and some other products. A week later I get an email saying that they're now back ordered and I will not be receiving them for 3 months. I canceled an order with comp cams who was going to have them within 3 weeks because thier guy told me he had them within 1 week. Then to top it all off thier refund took well over a week to get so I lost $60 in The exchange. All because thier guy fed me a line on product availability. So no lifters I had to go buy them somewhere else and I get to eat $60. Really good customer service.

I ordered some simple items, locking lug nuts and windshield wipers. Both items were indicated to fit my vehicle on the website but neither did. I will not be purchasing from Summit Racing again.