Summit Racing EquipmentReviews of summitracing.com

After being a client for more than a decade, and having spent a 6digit figure over those years, i tried to return (for the first time) a completely broken 1500$ holley efi sniper. They never did it and literally robbed me with no good excuse. they asked me to call holley (they never picked up the phone no matter how many times i tried) and give them the name and extension of the representative i spoke to cause they dont have a service dpt. that obviously never happened and i lost 1500$. thats pure theft!

I bought a Nissan roll bar from them with the understanding that it would fit my car. Well guess what, it didn’t. I contacted customer service within 30 days to ask for a return since the product did not fit the car it was supposed to fit. They told me “we can’t do returns on freight shipped items.” Well thanks for stealing my $300. Haven’t been able to resell it since I bought it last year. These guys are crooks.

Ordered a carb with the understanding it would be 2 weeks before it shipped. That's fine. Even if it was a week longer, that's fine. Got an Email stating it would be almost 2 months before it could ship. Too long. Called and cancelled the order. NP doing that. 3-5 to get money back. Well, so be it. 7 days and counting and still nothing. How come it only takes minutes for these companies to take your money but days even weeks to return it? Do I need the money? Well there's other things I would like to order and I have to pull more money out of savings because a multi million dollar operation is so greedy they have to hold your money for the interest? Maybe Summit needs to stop sponsoring motorsports if they can't afford to give back a measly $511 back in a timely manner.

DO NOT BUY FROM SUMMIT RACING DO NOT WASTE YOUR TIME and money with SUMMIT! I placed an order, just a few parts, it just was a little over $500. As i found out they just want your money. After i place the order the game started. You will not receive your items on time. They will change the expectation date. And they will automatically cancel your order. They waste my time for almost 2 month and they changed the expectation date 3 times and finally canceled 4 of my items. The rest was not good quality. Completely disappointed. They will tell you lies. Just don’t wast your time. If you already placed the order please go ahead and cancel it they will waste your time with the same game.

Summit used to be a good company! But they have gone the corporate way! No service just get the money and run! I bought a Edge programmer for a 2002 Ford Explorer 4.0L I talked to both Summit and Edge and they said it would fit and work! Because of Cov-19 and back ordered parts I took me awhile to get it running, but I guess it was to long, bye the time I installed it and found out it wouldn’t work with Flex fuel program they wouldn’t take it back! But NO where in there averting did they say anything about Flex fuel! Both company’s said that it would work! Out 400.00 dollars! All Summit and Edge just want you money! Customer service has gone out the window! How can you trust what they are saying to you? I can’t trust both of them anymore! I was stupid for trusting them in the first place! I’m not using both company’s anymore! If you order from Summit beware you will get screwed!!!!!!!!

DO NOT WASTE YOUR TIME WITH THESE IDI0tS AT SUMMIT! I put in a order, simple just a few parts, it just was a little over 100 bucks to get free shipping. They took 4 days to send I email saying they need to verify my card!! All info and addresses were filled out on website. I never had a company have to verify my info! So I cancelled it cause they didn't ship out yet! TRUST ME IT WILL BE WELL OVER 2 WEEKS THAT THEY STILL WONT HAVE RETURNED MY MONEY! CAUSE ITS BEEN 10 DAYS AND NOTHING, THEN IT TAKES A COUPLE FOR MY BANK TO CLEAR IT BACK! SCREW THESE M0R0NS!! YOU NEED TO STEAL MY MONEY AND MAKE INTEREST OFF IT SINCE YOU HAVE TO RETURN MY MONEY!! YOU TOOK SAME DAY!!

On August 20th I called about availability of a cam and lifter kit and was told it would ship in a week. I could not get any information about shipping online so I called and the rep told me that it was probably in route and she would contact the manufacturer and send me an email with the info. I never received an email. So, the following morning I called, again. That rep told me it was back ordered until January, so I canceled the order. And he said he issued a refund and would send me an email for confirmation. Again, I never received and email. So. I called AGAIN. That rep told me that they would not issue a refund until they canceled the order from the manufacturer. I of course protested this because I was told the refund was already processed. So she said she was sending me to a higher level of customer service. I held for 15 min. just to be hung up on. So I called AGAIN! I asked for a rep that could help me, and was told again about how they had to confirm with the manufacturer first. I said that it was not right for you to have charged me in the first place for something you didnt have much less delay a refund. I explained to him that I ordered the part form Oreilly auto and they had it same day, and I did not pay in advance. he, Jeremy, said he used to work for Oreilly and thats not how it worked with them. So now I am called a liar as well! I told him that in fact I have a commercial account with Oreilly and I order the parts by phone and pay for them when I pick them up. so he just hung up on me!

Ordered a set of Mickey Thompson drag radials on 8/2/21.3 days later given a delivery date of 9/7/21.On 8/25/21 I get a new date of 10/28/21.Called to inquire.Was told Mickey Thompson was the cause.Called Mickey Thompson.They told me they had not missed any of their shipment dates to any of their suppliers.So what happened to my tires?Seems to me Summit likes to use your name and credit card to hold a place in line,but when a buddy needs a set your going to the back of the line.Long story short.Ordered the tires straight from Mickey Thompson and they exceeded all expectations.