Maxim
Inexplicable
3rd of April 2023 I placed and paid the order # 3975123. 5th of April 2023 the order was canceled. 6th of April 2023 the person signed the letter as Winston informed me that my bank denied to accept the return of the money and Winston has to send me the check. I check with my bank. It informed me that there were now attempts to return the money. 6th of April 2023 I asked Winston to send proves: copies of attempts to send me money back , the tracking number of parcel with check, the date and number of check that was “sent to me”. Winston refused to give these information. I decided that no check was sent to me (till now 14th of April no check arrived) and insisted on return of money. 7th of April 2023 Winston informed me that on 6th of April instead of check the money were transferred to the card from which the order was paid. I waited one week, and because I didn’t receive the money back: 13th of April 2023 asked Winston to send bank’s confirmation that on 6th of April money were paid to the card. Winston again refused. 14th of April 2023 I sent next letter to Summit Racing with the following text: “Now it is quite strange situation: 1. no money return, no check arrived; 2. different information concerning the return of money: or by check, or by payment to the card; 3. refusal to send confirmation that the money return took place or any attempt to return of money were made. I believe that it is not fraud, but, unfortunately, it looks like a fraud. Maybe somebody issued the check but didn’t sent to me and cash it himself. I kindly ask you to send me the bank’s confirmation of payment that as declared by Winston was made on 6th of April. If I don’t receive this confirmation this week I send next week a claim to The Tallmadge Police Department concerning this situation.” And again no confirmation of payment sent. The money didn’t receive yet, no check arrived. 18th of April 2023 I sent the next letter to Summit Racing and tried to explain is simple as possible: I can’t come to my bank and say “You should look for the money but I don’t have any document for the payment”. To help you understand I can offer the following example: “In the same way I can come to Summit Racing and say that I transferred to Summit Racing $ 100, I don’t have any bank’s confirmation of payment, therefore Summit Racing should come to Summit Racing’s bank and ask where my $ 100”. 19th of April 2023 I received the answer from Summit Racing: Hello Maxim, If you call your bank, they should have record of it as of today. We appreciate your business Hayden 26th of April 2023: no money, no confirmation of payment, no check arrived.


