Summit - formerly Summit HostingReviews of summithosting.com

We have been a customer since Nov 2022. Since then, we have had excellent customer service. Most of our issues involve needing a re-set. The re-set is always handled swiftly even on the weekends and evenings. Customer support made suggestions to eliminate some re-set issues we occasionally experienced with QuickBooks. Since we implemented this suggestion, the need for re-sets has been eliminated.

We have a number of Sage & QBD clients hosting on Summit. Summit's fast support response times are outstanding. They also allow and admin user access allowing us to manage the applications autonomously. Other providers lock everything down and you can't do anything without a support ticket which has caused clients to miss payroll deadlines over a simple payroll update. That doesn't happen with Summit.

⭐️⭐️⭐️⭐️⭐️ I have been a Summit Hosting customer since October 2022, and a Handy Networks customer since October 2015, before the Summit Hosting acquisition. My experience is that Summit Hosting operates its customer service and tech support departments with top-tier professionalism, sincere cordiality, and mind-blowing punctuality in terms of response times, which is unparalleled in many mid-size to large companies. If the saying "You get what you pay for" is true, then Summit Hosting is overdelivering. This is not hyperbole. If you require professional hosting services, from single, fully-managed server set-ups to self-managed VPS, and expect concerned, expedient responses and solutions, whether from the billing department, but particularly from support staff, then you will not be disappointed contracting with Summit Hosting if your experience nears the experience I have enjoyably had for the past nearly 10 years. I highly recommend Summit Hosting for your hosting needs, large or small.

Always quick with fixes and updates. Summit has been a great resource for our company

I’ve been using Summit Hosting for several years. Their tech support is definitely top notch! They respond fast, get the job done efficiently, right and communicate promptly. I would definitely recommend them looking for a hosting service!

My company has used Summit Hosting (formerly INSYNQ) for over five years to host our QuickBooks products. Although I work within Quickbooks, I'm also the on-site IT. I can truly say that Summit Hosting is one of the very few companies I don't hate to have to contact. Most companies take days to respond, and only escalate you to an actual engineer until you've relayed your issue several times. Summit's support escalates problems, almost immediately. Within an hour or less I'm already speaking with an engineer. Minutes later, the problem is usually resolved. I wish all of our IT vendors operated with the same support system as Summit Hosting. Truly a great company. I have no hesitations on recommending them. I'm not sure why people say their support takes days to get back to them. Honestly, I've never found this to be the case.

This company has been good to me. They are very reliable and always answers the questions I have.

Cloud Hosting thru Summit Hosting allows me to share QB Desktop with my clients. Support has been very responsive.