Sulekha US & CanadaReviews of sulekha.com

Terrible experience. All enquiries from the platform so far has been scammers with cheque fraud. Looks like the platform doesnt have any action to mitigate this. We are paying a good amount $55 for a 15 day add and the expectation is that some of these can be taken care of. No point posting here

Unacceptable Service – Denied Entry Due to Sulekha's System Error I am deeply disappointed with Sulekha Events regarding the concert. Due to a site glitch, two orders were placed with the same credit card. Customer support cancelled one and confirmed the other was valid. However, at the venue, we were turned away because Sulekha’s system mistakenly cancelled both orders. The organizers even showed us on their laptop that both transactions showed as cancelled by Sulekha, and our seats were given away. Despite this clear backend error, Sulekha customer support refuses to issue a refund, claiming funds are "settled." Refusing accountability for their own system failure is completely unacceptable. Avoid booking through Sulekha Events.

Sulekha is a fraud website, they post events and we buy tickets but then they dont let you access tickets and they not refundable and non transferable. So we have leave the price we paid and nobody will pick up the help line. not sure about the reviews says devi called and shruti called, they are are fake reviews.

Bad customer experience. Careful with refunds if you paid by mistake. Also their customer support team is not responsive at all.

They sold me a leads and promotions package. The package included setting up a website and doing internal promotions to deliver 12-15 leads a month with verified numbers. They took over 2 months to create the website, 5 total leads came in 3 months. The app for tracking and responding to the leads never worked properly. Their people respond to support calls in days. DO NOT USE THEM. THEY RUN A SCAM.

I am sharing my experience as a genuine customer of Sulekha’s IMPACT PLUS package. I purchased the package specifically for training-related leads, but the leads delivered were mixed training + placement, which were not usable for my training-only business model. Before payment, refund eligibility was confirmed in writing via WhatsApp, but after payment, refund was denied. I paid a total of ₹59,000/- (₹50,000 + 18% GST) on 24 September 2025 via credit card. I discontinued usage on 17 October 2025 and raised grievances through several emails, calls, and tickets. Responses were only acknowledgements without addressing the core issue. When refund concerns were raised based on non-usable service delivery, Sulekha replied that refunds were not possible due to “refund norms.” However, no refund policy or non-refund clause was disclosed at the time of purchase, and no copy has been shared despite multiple requests. To resolve the matter, Sulekha offered an extension from 180 days to 240 days as “compensation.” However, crucial details were not disclosed, including: • What monetary value this compensation represents • Whether it accounts for the full ₹59,000/- paid or only a portion • How the value of the service would be tracked or verified • How a customer can confirm utilization of the compensated value Without visibility of monetary value or utilization, a tenure extension alone does not ensure delivery of contractual value. On 09 January 2026, I sent a written clarification requesting confirmation on two specific points: Whether Sulekha will deliver service equivalent to the full paid value of ₹59,000/-, and By what mechanism the customer can verify value utilization or balance. I was also informed that showing the full paid value is “not possible due to audit constraints,” which raises transparency concerns, as customers cannot verify whether the paid value is being delivered. I also identified a potential buyer for continuation of the package, but the arrangement could not proceed because Sulekha could not provide full value service details needed for continuation. Despite escalations to National Consumer Helpline (NCH), Consumer Forum, Commissioner’s Office, Cyber Cell, and my issuing bank, there has been no written response from Sulekha to the clarification email and no clarity provided on: • Refund norms being applied • Value delivery / compensation value • Tracking or utilization mechanism • Documentation and disclosures at time of sale Due to continued non-response and lack of clarity regarding value delivery, I requested my bank to process a chargeback under “service not provided / service not as described,” which is a recognized dispute category under card network guidelines. My intention in posting this review is not to criticize or defame any entity but to share factual information for consumer awareness. In my view, service platforms should ensure transparency regarding: ✔ Refund terms ✔ Service value and usability ✔ Tracking of value utilization ✔ Compensation clarity ✔ Documentation and disclosures at time of sale ✔ Response timelines to formal grievances I hope Sulekha reviews these concerns and enables clearer and fairer customer experiences going forward. This review is shared in good faith based on documented and verifiable experience as a paying customer. Under the Consumer Protection Act, 2019 and the Consumer Protection (E-Commerce) Rules, 2020, consumers are entitled to transparent refund terms, clear disclosures at the time of sale, and fair redress for services not delivered as described. — Nandini Arun

I strongly advise against using their services. Their communication services are extremely poor, and once you have completed course they offer, they demonstrate no interest in taking your call. I wholeheartedly recommend avoiding their services.

All fake sellers and training providers. They promise everything before taking money and they even do provide training but theres no follow up. Just average training and You’re on your own.