Suits OutletsReviews of suitsoutlets.com

I purchase a suit and the size was entirely too big like almost twice the normal size. When I reach out to return it, they want to charge me $20 minimum for a return label. so now on top of wasting my time I am now out $20 dollars. Depending on the cut of the suit there will always be discrepancies on the sizes the site size guide which I followed to make the purchase was very far off. so, I am basically wasting money and time trying to get the right suit. This makes it impossible for me to even try to purchase from this website again. If you are reading this review, stay away is not worth throwing your money away.

This company has decent suits and theyre priced very low. However, theyre on a single "standard" sizing which 9 out of 10 times the pants too big/small for the suit coat. Tou end up having to use a tailor that is expensive and in the end, not a value any longer. I highly recommend to Google or search for other sites online that offer hand tailored suits with same or better quality. Theyre prices are a bit higher, but made to your specific size and theyre awesome. Reconsider the cheap priced suits that your going to need hemming at minimum. So spend the same amount you would in the end pay plus time waiting for tailor. Pther option is pay a bit more like 75$ to $125 more for a suit that is tailored to you and get a custom suit. I wont recommend any just look for them, there are a few online.

Avoid at all costs!!!! Returned a purchase within days of receiving. Only got a partial refund as they claimed a suit was missing. Which it was not. I was told yea well that’s what shipping said so… when I explained again it was returned I was hung up on. Called back asked to speak to a supervisor and it was sent o the same person who hung up again. Called back and was told well maybe something happened after you shipped it? Really? And yet no one else to talk to besides these 2 people? Worst experience ever. Dishonest and horrible customer service. Do not buy!!!! Not even BBB accredited!

All metal hardware for the pants fell off the first time I put them on. Good thing I had a belt to hold the pants up. By the end of the night a long string had emerged from the bottom of my pants, total trash quality will be seeking a refund

Disappointment in slow communication and lack of compassion. Recognizing I only had 30 days to return my pants I had sent MULTIPLE emails to address returning them. No one responded to my email(s) for request to refund so I paid for my own postage using the original box and sent it back to the company. Given the suit did not provide my proper pant size with the jacket I also purchased an individual set of trousers (unhemmed) that was the EXACT SAME STYLE as the suit but in my size. I attempted to return the OVERSIZED SUIT PANTS and I wasn't allowed to do so. After expressing my dismay that I wasn't able to return the pants I was offered the options of returning the pants that fit me (and, IMO, should have been offered as a size with the suit) or 50% of my pair of pants. All this after spending $15.00 to send my pants back and no response to my emails I am strongly advocating against this company. Quality: dependent on style and make. Great experience. Customer Service: Curt, unresponsive and abrasive. Shipping: Fast, reliable and SUITable for the garments being sold.

I think it's absolutely absurd that you would charge an 83yr old man $15 to send a suit jacket and shoes back he ordered his correct size and it ended up being too big. So he would of liked to send it back and get a smaller size but the cost your charging for a return label is just plain wrong. I would like for you to just email him a return label at no cost. Also the customer service person was very dismissive and rude saying well ordered didn't so he should be able to send it back... Only I told him he was having issues because usually the return label comes with the order... So why was he getting smart with a customer unacceptable and if this is how you treat the elderly you should be ashamed if you as a company would like to do the right thing his order number is 903176154

I recently order 2 collarless men shirts from suits outlets. I wished I had done my due diligence and visited their website prior to ordering. The Return Policy on their website (which I read) states " You can return any item that doesn't meet your expectations within 30 days of the purchase date. To be eligible for a refund, the item must be in its original, unused condition, with all tags intact and no alterations done. This is what I read online before ordering the shirts. Now they're telling me that a tag is on the shirt that states no return. When placing my order, I was not able to see a tag on the shirt stating, "no return". What company deceives their customer with this kind of tactic. The clothing on their website looks very cheap & upon receiving the shirts, the quality is not what I expected. I had to pay for shipping & upon calling customer service they just informed me that I also must pay for returning item for a store credit. Buyer beware this is not where you want to shop. What am I going to do with a store credit if everything on the website looks cheap. I was google searching men collarless shirt and the shirts appeared. Remember the old saying "haste makes waste" is a very true statement. Don't know how long the credit is good for but since it appears to be ABSOLUTELY NOTHING on their website that I would consider ordering for my husband; I'm stuck with a credit that I probably can't give away.

Avoid Avoid Avoid. No way is their true rating 4.5. Most of their collection is designed for "SuperFlys", but I found some traditional stuff with great prices. Purchased 8 dress shirts, a pair of dress pants and a sport coat. In summary: Cheap prices but....Horrible quality, horrible fit, and horrible return experience. It would appear they buy the "worst of the worst" on the close-out market and then put lipstick on the pig on their website. Believe me, it's an insult to pigs.