Suitcase.comReviews of suitcase.com

Delivery was faster than I expected. The items were as expected. No complaints.

I was surprised that the bag was exactly the size on the order form. It is very roomy and has a lot of area to stow small things. I would buy this again.

I bought a nice samsonite suitcase from their website - and I chose them mainly because their prices are good and i've bought a couple of times from them before. But this time, they delivered it to an incorrect address (a different address from what I provided during purchase process - and different from order confirmation email - so you would never notice the mistake). When I contacted their customer support, Brett from suitcase.com followed up the next day, and was courteous in explaining what happened, and promised to follow-up and keep me updated. But it has been 17 days since my order / since I paid $$, and 11 days since the "delivery" to wrong address, and 10 days since the promise from customer support of following-up and keeping me updated, but I haven't gotten ANY follow-ups whatsoever, and I am still waiting for my package :-(. So please confirm the address on your fedex shipping label so that this doesn't happen to you - EVEN if you provided everything right during purchase, AND your purchase confirmation email has the right shipping/billing address, so that this doesn't happen to you.

I was looking for a tote that I could use, and it had to be something that would last- I found the perfect one here!! Quick shipping and great prices!! Cant wait to buy a larger one from them!

I almost can't believe how perfect my experience was. Got exactly what I expected, at a great price, total transparency on shipping/timing, and delivered on-time. Wonderful. db

Ordered a theft-proof cross-body bag that was big enough to be practical during day excursions on a cruise (could hold all essential papers and camera, etc.) but small enough to double as an evening clutch without the strap. It's perfect!!

The suitcase was sent immediately after I ordered it. There was a problem with FedEx delivery, but Suitcase.com was very quick to resolve the issue. I would definitely use them again.

I was looking for a gift for a friend. She wanted a specific suitcase. I saw it at a local department store, on sale, 40% off. I decided to look around online to see if i could find a better price and found this company among the Google Ads and clicked on it. I was able to get her a 3-piece luggage set at suitcase.com for the same price as what several department stores were charging for just one piece of luggage. The items were all received within 10 days of ordering, in perfect condition. I will definitely look to use this company again.