SugarCRMReviews of sugarcrm.com

This problem is resolved for now. June Robbins, PAL Realty Owner

Fred has always been very helpful and communicative. Even though I am new to using wDocs Fred has never made me feel like my question or issues weren't important. I really appreciate it and enjoy working with him.

I have worked with W-Systems for several years - first in a partner collaboration relationship and now as responsible for the CRM installation in a company where I widely use various plug-ins provided by W-Systems to extend and add advanced functionality to the user interface. I have worked with virtually every department at W-Systems - from Support to the CEO and everyone, without exception, has shown a willingness and extremely flexible attitude to assist me with the challenges I have had. At the same time, W-Systems is more than responsive to suggestions for enhancements to their products and I have, more than once, within days received new versions with upgraded functionality as suggested. To that extent, I can highly recommend W-systems.

Our company has used a few different SugarCRM partners over the last 8 or so years, and W-systems has been the best. They offer very good customer service plus give you access to a free library of pre-packaged customizations/extensions for SugarCRM... They're very useful extensions, too. To my knowledge, nobody else offers this. In the times I've had to reach out to them for questions or support, they have been very quick to respond and exceptionally helpful. I would strongly recommend them over others.

W-Systems is a great partner.

Excellent training sessions.

The folks at W-Systems do most things right most of the time, and when something doesn't turn out correct, they work hard on fixing it.

Very pleased with quality of service and professionalism.