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SugarCRM Reviews | Read Customer Reviews of sugarcrm.com

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SugarCRM

SugarCRMReviews of sugarcrm.com

4.6142 reviews
Sales & Marketing
548 Market St PMB 59423, San Francisco, California

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SugarCRM4.6

Reviews142 About Contact

Overall score

4.6 out of 5

Excellent

Average of 142 reviews

Distribution

5★75%
4★17%
3★2%
2★2%
1★4%

What customers rate

Detail scores appear once 5 customers have rated them.

Contact & location

(877) 842-7276
sugarcrm.com
[email protected]
548 Market St PMB 59423San Francisco, CA 94104

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About SugarCRM

Sales Automation for Sales Warriors: Click Less, Sell More.Sugar Sell takes the blind spots, busy work, and roadblocks out of customer relationship management, making it easier for sales organizations to focus on engaging with their customers and growing their business. With Sugar Sell, you can empower your sales teams to drive revenue, increase efficiency, shorten sales cycle, and deliver meaningful customer buying experiences.

SugarCRM (sugarcrm.com) has 142 customer reviews on Five Star Index, with an average rating of 4.6 out of 5.

Also known as: sugarcrm.com
Website: sugarcrm.com
Category: Sales & Marketing
Location: San Francisco, California
Listed on Five Star Index: 2026

About these reviews

Replies: The company replied to 61% of reviews.
Latest: Most recent review: February 2026.
Edits: Reviews are shown as their authors wrote them. The company can reply, but cannot edit them.
Score: This company cannot pay to remove reviews or change its score.

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SugarCRM reviews

142 approved reviews, newest moderated first

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customer
Mar 5, 2019
Kevin and team do a great job sorting…
Kevin and team do a great job sorting out all our needs and making sure our upgrades are done properly.
Report
Julie Anderson, Pro One Janitorial I.
Mar 5, 2019
Mark Thudium was extremely helpful and…
Mark Thudium was extremely helpful and very knowledgeable.
Report
Jana M.
Mar 5, 2019
I have been working with Fred Block for…
I have been working with Fred Block for probably 15 years. Fred is super helpful and very responsive. We are lucky to have him to support us!
Report
Marcus
Mar 5, 2019
Great support team with fast response…
Great support team with fast response time.
Report
Bob S.
Mar 4, 2019
Marianne and Dennis have been excellent…
Marianne and Dennis have been excellent to work with. CRMs are personal and complicated. With every project and every issue we have had, I feel that we were treated fairly and professionally. On the occasional misunderstanding or miscommunication, there was no gotcha but a desire to solve the issue fairly. The expertise level is high. Very good and respectful service.
Report
Best G.
Mar 4, 2019
Mark Thudium is always very fair and…
Mark Thudium is always very fair and helpful when interacting with Best Graphics
Report
Mustafa M.
Mar 4, 2019
Great CRM partner!
We brought on W-Systems to take on a very complicated CRM upgrade. We chose W-Systems due to their knowledge around our system, and they had the resources to execute. Their PMs, dev team, customer service and sales teams were all top-notch and responsive to our needs and feature requests. I'd recommend W-Systems to any company looking for a Sugar CRM partner.
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Customer
Mar 1, 2019
Great SugarCRM implementation partner
Great SugarCRM implementation partner. Excellent communication and organization skills by our account management team. Their customer support is very good too.
Report

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